Recruitment of a Consultant Firm to Design, Build, Deploy and Pilot a USSD-Based System for Dynamic Updates of the GAMSR
About This Opportunity
Request for Expression of Interest | Project: The Gambia Resilience, Inclusion, Skills, and Equity Project | Method: Consultant Qualification Selection | Ref: GM-CPCU - MOFEA-573311-CS-CQS
This is a consulting contract in the information and communication technology and social protection sectors, with a focus on Network Infrastructure, Telecommunications and Cloud Services. Located in Gambia, The, Asia, this opportunity is open to individual consultants.
Published through WB - World Bank, a multilateral development bank that follows standardized international procurement guidelines. Projects funded by multilateral institutions are generally open to international bidders from eligible member countries for consulting in the information and communication technology sector. Consulting assignments are typically evaluated with a strong emphasis on the technical proposal, including the methodology and qualifications of key experts. Shortlisted firms may be invited to submit financial proposals in a second stage. Interested parties should review the full documentation on the original source before submitting their proposal.
Description
Country: The Republic of the Gambia
Project Name: The Gambia Resilience, Inclusion, Skills and Equity Project
Project Number: P179233
Reference No.: GM-CPCU - MOFEA-573311-CS-CQS
Selection Method: Consultant’s Qualifications – CQS
Assignment Tittle: Request for Expressions of Interest on the Consultancy to Design, Build, Deploy and Pilot a USSD-Based System for Dynamic Updates of The Gambia Social Registry (GamSR)
- Project Background
The Gambia has a vibrant youth population and a strong commitment to national development, offering significant potential for a prosperous future. However, several challenges must be addressed to realize this potential. In basic education, a key priority is to improve learning outcomes, particularly in the early grades, by ensuring that every child acquires essential foundational literacy and numeracy skills. In technical and vocational education and training (TVET), the focus is on enhancing the quality, relevance, and responsiveness of training programmes to equip young people with the skills required by the labour market. Recognizing the importance of these priorities, the Government of The Gambia is committed to addressing them. Furthermore, for the many people living in poverty, expanding access to social protection, skills development, and income-generating opportunities is essential to improving livelihoods and creating pathways out of poverty. While these challenges remain significant, the Government continues to pursue a vision of a resilient, inclusive, skilled, and equitable Gambia, where all citizens have opportunities to thrive.
- Context and Objectives
The objective of this consultancy, is to design, develop, deploy, and pilot a secure, scalable, and inclusive USSD-based system to facilitate dynamic updates to the Gambia Social Registry (GamSR). The system shall enable citizens and community actors to report changes to existing household records through a dedicated USSD short code. It shall also support the initial registration of households not currently captured in the registry. All submissions shall be subject to an offline verification and approval workflow before any new household information is registered or existing records are updated.
By the end of the contract, the system shall be fully operational nationwide across all four mobile network operators and formally handed over to the National Social Protection Agency (NSPA) for ongoing management, operation, and maintenance.
- Scope of Service
The selected firm shall be responsible for the inception, design, development, testing, deployment, and operationalization of a secure, scalable, and inclusive USSD-based system for dynamic updates to the Gambia Social Registry (GamSR). The scope of services shall include, but not be limited to, the following phases:
- Inception and Requirements Assessment
- System Design and Architecture
- Partnership and Operational Model Development
- System Development, Prototyping, and Testing
- Pilot Implementation and Live Service Activation
- National Rollout, Handover, and Operational Support
- Contract Duration and Management\Reporting:
The assignment is expected to require approximately 36 to 40 weeks, including an eight-week live pilot and handover. The Inception Report shall confirm a critical-path schedule and mobilization conditions for GamSR access, hosting, MNO interfaces, PURA submission and NSPA verification staff.
- Qualifications & Experience of the Consultant Firm:
The firm should have:
- At least five (5) years proven experience in designing and deploying USSD/mobile-based platforms at national or near-national scale
- Experience working on social registries, MIS, or government systems
- Strong expertise in system integration and data security, including delivered DPIAs under an African data protection law
- Experience in Sub-Saharan Africa; The Gambia or West Africa preferred
Submission of Expressions of Interest:
The Ministry of Finance and Economic Affairs (MoFEA) through the Gambia Resilience, Inclusion, Skills and Equity Project, now invites eligible consultant firms to express their interest in providing the Services. Interested Consultant Firms should provide information demonstrating that they have the required qualifications and relevant experience to perform the Services.
The attention of interested Consultants is drawn to Section III, paragraphs, 3.14, 3.16, and 3.17 of the World Bank’s “Procurement Regulations for IPF Borrowers” dated September 2025(“Procurement Regulations”), setting forth the World Bank’s policy on conflict of interest.
A Consultant firm will be selected in accordance with the Consultants’ Qualifications Selection Method (CQS) set out in the Guidelines for Recruitment of Consultants.
Further information and the full TOR can be obtained from the email addresses below during office hours from 08:30 to 16:00 GMT Mondays to Thursdays and from 0830 to 12:30 GMT on Fridays.
Expressions of interest should be delivered by electronic mail on or before 16th November 2026 at 12h30 GMT
Gambia Resilience, Inclusion, Skills and Equity Project, RISE
Royal Insurance Building
2nd Floor, Kotu Bertil Harding Highway
The Gambia
Email: nsosseh@cpcumof.gm, ygassama@cpcumof.gm, rsey@cpcumof.gm mktouray@cpcumof.gm
Data provenance
This notice is sourced from WB - World Bank and was originally published on October 30, 2026. Last refreshed today. Reference: OP00478303. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About The Gambia Resilience, Inclusion, Skills, and Equity Project
The Gambia Resilience, Inclusion, Skills, and Equity Project has issued 18 procurement notices on BidsFactory, including 2 currently open and 11 awarded contracts. Activity concentrates in Finance & Banking, Education & Training, and Infrastructure. Notices are distributed via WB - World Bank. Most recent publication: October 30, 2026.
Frequently asked questions about this tender
Who is the contracting authority?
This notice was issued by The Gambia Resilience, Inclusion, Skills, and Equity Project in Gambia, The. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Consulting contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
Where will the contract be performed?
The contract is for delivery in Gambia, The. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit WB - World Bank to access the full notice, required documents, and submission instructions. Quote reference OP00478303 when communicating with the contracting authority.
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