Tenders/Renewal of Software Maintenance and Support services for ERP Oracle E Business Suite

Renewal of Software Maintenance and Support services for ERP Oracle E Business Suite

STC

Published: Nov 4, 2026

Updated: Nov 5, 2026

About This Opportunity

This is a services contract in the information and communication technology sector, with a focus on Software, Enterprise Systems and IT support. Located in Mauritius, Africa, this opportunity is open to firms and consortiums.

Published through Mauritius e-Procurement, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

This tender is for the renewal of software maintenance and support services for an Oracle E-Business Suite ERP system. The contracting authority, likely a public or private sector organization in Mauritius, relies on this Enterprise Resource Planning system for its core business operations and requires ongoing support to ensure its functionality, security, and performance. The renewal typically covers access to software updates, patches, bug fixes, technical assistance, and helpdesk services from the software vendor or an authorized partner. Bidders must demonstrate their capability to provide comprehensive support for Oracle E-Business Suite, including expertise in its various modules. Key requirements include a defined service level agreement (SLA) specifying response times and resolution targets, the provision of qualified technical support staff, and adherence to the terms set by Oracle. The tender, managed through Mauritius' eProcurement system, aims to secure continued, reliable operation of the critical ERP system. Interested parties should review the existing contract details (if applicable) and the specific requirements for the renewal period.

Data provenance

This notice is sourced from Mauritius e-Procurement and was originally published on November 4, 2026. Last refreshed today. Reference: 777288. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About STC

STC has issued 9 procurement notices on BidsFactory, including 1 currently open and 0 awarded contracts. Activity concentrates in Governance & Public Administration, Transport & Logistics, and Energy & Power. All notices are published for Mauritius. Notices are distributed via Mauritius e-Procurement. Most recent publication: November 4, 2026.

Frequently asked questions about this tender

How can I submit a bid?

Visit Mauritius e-Procurement to access the full notice, required documents, and submission instructions. Quote reference 777288 when communicating with the contracting authority.

Who is the contracting authority?

This notice was issued by STC in Mauritius. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in Mauritius. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.