Renewal of Technical Support and Maintenance Services Contract for the NoPaper Platform for 12 Months
About This Opportunity
TranslatedThis tender pertains to the renewal of the contract for technical support and maintenance services for the NoPaper platform for a duration of 12 months. The NoPaper platform is a digital solution aimed at streamlining processes and reducing paper usage in various administrative tasks. The successful bidder will be responsible for ensuring the platform's operational efficiency, providing timely technical support, and performing regular maintenance to address any issues that may arise. Key requirements for bidders may include demonstrated experience in managing similar platforms, technical expertise in software maintenance, and the ability to provide responsive customer support. The location for the execution of these services will be specified in the tender documents. Interested parties are encouraged to review the detailed specifications and requirements outlined in the tender to ensure compliance and to prepare a competitive proposal. This contract renewal is crucial for maintaining the continuity of services and support for users of the NoPaper platform, thereby enhancing overall productivity and efficiency in operations.
This is a services contract in the information and communication technology and construction and civil works sectors, with a focus on Rehabilitation, Software and IT support. Located in Portugal, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 7,500.
Published through base_gov_pt, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Original language: PortugueseThe tender titled "Renovação de Contrato de Serviços de Apoio Técnico e Manutenção da Plataforma NoPaper por 12 meses" pertains to the renewal of a contract aimed at securing technical support and maintenance services for the NoPaper platform.
This procurement opportunity is located in Portugal and is part of the broader framework for managing public contracts as centralized by the Portal BASE, which serves both mainland Portugal and its autonomous regions.
The contracting authority seeks qualified vendors capable of providing comprehensive support services that ensure the smooth operation, reliability, and continuous improvement of the NoPaper platform over the next twelve months. Typical requirements for such tenders include the ability to offer timely technical assistance, routine maintenance, and prompt troubleshooting of the platform’s functionalities. Vendors may also be expected to demonstrate expertise in software maintenance and a proven track record of supporting similar digital platforms.
Interested parties should be prepared to outline their methodologies for service delivery, including response times for support queries, maintenance schedules, and any additional value-added services that could enhance the platform’s performance. As this is a public contract, transparency and compliance with local regulations will be paramount, and bidders will need to provide relevant documentation to support their proposals.
This tender represents an essential step towards ensuring the operational efficiency of the NoPaper platform, which plays a critical role in the digital transformation initiatives of public services in Portugal.
Data provenance
This notice is sourced from base_gov_pt and was originally published on February 12, 2026. Last refreshed today. Original language: Portuguese. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Município de Óbidos
Município de Óbidos has issued 82 procurement notices on BidsFactory, including 3 currently open and 69 awarded contracts. Activity concentrates in General Supplies & Services, Information & Communication Technology, and Transport & Logistics. All notices are published for Portugal. Notices are distributed via base_gov_pt. Most recent publication: May 18, 2026.
Frequently asked questions about this tender
How can I submit a bid?
Visit base_gov_pt to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to PH INFORMATICA E MICRO SISTEMAS, S.A.. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Município de Óbidos in Portugal. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
What is the estimated budget?
The estimated contract value is Up to €7,500. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.
Where will the contract be performed?
The contract is for delivery in Portugal. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
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