Renewal of support and maintenance service for IBM licenses for the CGR

Auto-translated from Spanish

Original title: Renovación del servicio de soporte y mantención licencias IBM para la CGR

Published: Nov 4, 2026

Updated: Nov 4, 2026

Source: Chile Mercado Publico

About This Opportunity

This is a works contract in the information and communication technology sector, with a focus on Software and IT support. Located in Chile, Latin America, this opportunity is open to firms and consortiums.

Published through Chile Mercado Publico, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for civil works in the information and communication technology sector. Works contracts of this nature generally require demonstrated experience in similar infrastructure projects, adequate equipment and technical personnel, and financial capacity including bank guarantees. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: Spanish

This tender from Chile, published on chile_mercadopublico, concerns the renewal of support and maintenance services for IBM software licenses used by the Contraloría General de la República (CGR). The procurement aims to ensure continuous access to technical support, software updates, and patches for the IBM products utilized by the CGR. Typical requirements for such a renewal include providing proof of authorization to resell IBM support, detailing the scope of support services (e.g., 24/7 availability, response times), and outlining the maintenance plan for the specified licenses. Bidders must present a clear understanding of the CGR's existing IBM software environment and propose a service plan that guarantees uninterrupted operation and access to IBM's technical expertise. The contracting authority seeks a reliable vendor capable of delivering high-quality support aligned with enterprise-level service level agreements.

Data provenance

This notice is sourced from Chile Mercado Publico and was originally published on November 4, 2026. Last refreshed today. Original language: Spanish. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

Frequently asked questions about this tender

How can I submit a bid?

Visit Chile Mercado Publico to access the full notice, required documents, and submission instructions provided by the contracting authority.

What type of contract is this?

This is a Works contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in Chile. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.