Repayment Unverified Customers
About This Opportunity
This is a services contract in the governance and public administration sector, with a focus on Conferences. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 2.8 million.
Published through UK FTS - Find a Tender Service, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the governance and public administration sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This is an advance notice — the formal tender is expected to be published shortly. Interested parties can use this time to prepare documentation and identify potential partners.
Description
An outbound dialler service is required as part of the internal strategy to improve verification rates for customers who cannot be located within the Tax and Benefits system, do not repay SLC directly, or do not respond to requests for information about their circumstances.
Customer‑level data will be shared with the external supplier on files to enable outbound contact. To maintain accurate customer account information, repayment systems will be accessible via Citrix, enabling live updates to be made as required.
Data provenance
This notice is sourced from UK FTS - Find a Tender Service and was originally published on June 10, 2026. Last refreshed today. Reference: 054818-2026. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About STUDENT LOANS COMPANY
STUDENT LOANS COMPANY has issued 39 procurement notices on BidsFactory, including 1 currently open and 35 awarded contracts. Activity concentrates in Information & Communication Technology, General Supplies & Services, and Governance & Public Administration. All notices are published for United Kingdom. Notices are distributed via UK FTS - Find a Tender Service and UK Contracts Finder. Most recent publication: June 10, 2026.
Frequently asked questions about this tender
What is the estimated budget?
The estimated contract value is £2,790,000 - £2,790,000. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.
Where will the contract be performed?
The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit UK FTS - Find a Tender Service to access the full notice, required documents, and submission instructions. Quote reference 054818-2026 when communicating with the contracting authority.
Who is the contracting authority?
This notice was issued by STUDENT LOANS COMPANY in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Governance & Public Administration sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
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