Agency: UNHCR | Reference: RFQ/CAI/015/2026 | Type: Request for quotation
INTRODUCTION TO UNHCRThe Office of the United Nations High Commissioner for Refugees (UNHCR) was established on December 14, 1950 by the United Nations General Assembly.
The agency is mandated to lead and co-ordinate international action to protect refugees and resolve refugee problems worldwide.
Its primary purpose is to safeguard the rights and well-being of refugees.
It also has a mandate to help stateless people.REQUIREMENTSThe Office of the United Nations High Commissioner for Refugees (UNHCR) in Egypt would like to invite qualified bidders to make offers for the Supply and Delivery of IT equipment, office stationery, educational toys, fitness equipment and air conditioners (with installation and set-up where applicable).
The goods are for in-kind support to a UNHCR partner organization, Tafawol, and will be delivered to and handed over to the partner.
As per the following specs:•Description:IT equipment, office stationery, educational toys, fitness equipment and air conditioners (27 lines in 5 lots)•Specifications:as indicated in Annex A (offered items must meet Annex A for each item)•Quantity:as indicated in Annex A and Annex B•Delivery Terms:DAP, delivered to the Tafawol premises at Taqsim Amr Ibn Elaas El Thani, Faisal, Giza, Egypt (the street and building number will be stated in the Purchase Order for security reasons).
Delivery, and installation of the air conditioners, must be completed no later than 22 November 2026, the partner’s required date.
Bidders must confirm in Annex B that they can deliver by this date; offers that cannot meet it will not be considered.
Each delivery must come with an itemized delivery note (line number, item, quantity, brand, model and serial number where applicable), signed on receipt by the UNHCR focal point named in the Purchase Order and by Tafawol’s authorized representative.
UNHCR accepts the goods after checking them against Annex A, and the goods are then handed over to Tafawol with a handover note.
Air conditioners (lines 30 and 31) must be installed, tested and handed over working at the delivery site.•Warranty:minimum 12 months on all electronic equipment, devices and machines, covering parts and labour, from the date of acceptance by UNHCR.Please find attached inAnnex Amore information about the items required (Technical specifications).Annex A describes each item by its function and measurable characteristics.
Offered items must meet Annex A for each line.
Bidders must state the offered brand and model for each line in Annex B and provide the documents listed in section 5.Quantities may vary according to operational requirements (see Bid Acceptance below).REQUEST FOR CLARIFICATIONS:Bidders are required to submit any request for clarification or any questions in respect of this RFQ by e-mail to ARECASUP@UNHCR.ORG The deadline for receipt of questions is 3 November 2026 by 23:59 Egypt time.Bidders are requested to keep all questions concise.
UNHCR will copy any reply to a question to all other invited suppliers.
All the emails sent requesting clarification MUST have the following Subject line:Email subject: RFQ/CAI/015/2026 [QUERY]UNHCR reserves the right NOT TO REPLY to emails which have no “Query” mark in the email Subject line.RFQ SUBMISSION:We would appreciate receiving your quotation on or before Tuesday 10 November 2026 – 23:59:00 hrs (Egypt time) by email in PDF formatTO arecasup@unhcr.orgfailing to do so may result in disqualification of your offer and markedINVALID.Please be aware of the fact that the e-mail policy employed by UNHCR limits the size of attachments to a maximum of 20 Mb so it may be necessary to send more than one e-mail for the whole submission.Please indicate in the e-mail subject field:-RFQ Reference: RFQ/CAI/015/2026- Name of your firm- Number of e-mails that are sent (example: 1/2, 2/2)Your quotation must be valid for at least120 daysfrom the closing date.
The standard payment terms ofUNHCR is net 30 daysupon satisfactory delivery and installation of the goods and acceptance thereof by UNHCR.If your company is already registered with UNHCR, please submit an empty Vendor Registration Form clearly indicating your UNHCR vendor ID.
If not, you should complete, sign and submit theVendor Registration Form “Annex C”.Please find attached in“Annex D” the UNHCR’s General Conditions of Contracts for the Provision of Goods.You must clearly indicate in your quotation if you accept them.Please find attached in“Annex E” the UN Supplier Code of Conduct, please note that submitting an offer is deemed as full acceptance of UN Supplier Code of Conduct.Please find attached in“Annex F” the “Confirmation on Vendor Sanctions”that you should complete, sign and stamp.Your offer shall be prepared in English and or Arabic.
In case of error in the total, UNIT price will be considered for calculation.Please submit your offer using the Annexes provided.
Offers not conforming to the requested formats may not be taken into consideratio
DOCUMENTS AND LINKS:
• annex-g-guidelines-for-unhcr-suppliers-how-to-use-the-supplier-portal.pdf: https://www.ungm.org/Public/Notice/DownloadDocument?noticeId=320740&documentId=2132078
• annex-d-unhcr-general-conditions-contract-services.pdf: https://www.ungm.org/Public/Notice/DownloadDocument?noticeId=320740&documentId=2132079
• annex-e-un-supplier-code-of-conduct.pdf: https://www.ungm.org/Public/Notice/DownloadDocument?noticeId=320740&documentId=2132080
• annex-c-vendor-registration-form-sept-2023-version.pdf: https://www.ungm.org/Public/Notice/DownloadDocument?noticeId=320740&documentId=2132081
• Annex_A_Technical_specifications_RFQ_CAI_015_2026_REV1.docx: https://www.ungm.org/Public/Notice/DownloadDocument?noticeId=320740&documentId=2132082
• Annex_B_Financial_Form_RFQ_CAI_015_2026_REV1.xlsx: https://www.ungm.org/Public/Notice/DownloadDocument?noticeId=320740&documentId=2132083
• RFQ CAI 015 Final.pdf: https://www.ungm.org/Public/Notice/DownloadDocument?noticeId=320740&documentId=2132084
CONTACT:
• Email: ARECASUP@UNHCR.ORG
