Procurement of a risk and incident management and service provider monitoring system, and a risk management system
About This Opportunity
This is a supplies contract in the information and communication technology and finance and banking sectors, with a focus on Cloud Services. Located in Finland, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 4.0 million.
Published through Hilma Finland, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for the supply of goods in the information and communication technology sector. Supply contracts typically require bidders to demonstrate product compliance with technical specifications, delivery capacity, and relevant certifications. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Auto-translated from fiIstekki Oy (hereinafter also "Client") competitively procured a risk and incident management and service provider monitoring system for area 1 and a risk management system for area 2 for the use of the Client and its End Customers. The requirements for the areas were specified in more detail in the appendices to the request for tenders. The systems had to meet the requirements described in the request for tenders and its appendices.
The tenderer could submit a tender for both areas or only one. Parallel tenders were not allowed., Risk and incident management and service provider monitoring system Istekki Oy (hereinafter also "Client") requested tenders for the implementation of a risk and incident management and service provider monitoring system (hereinafter the "System") and continuous maintenance services. The goal was to find a single comprehensive supplier to provide the service for the Client's needs.
The system had to be a user-friendly SaaS system and be implemented within 8 months of signing the contract, but no later than during 2026. The system had to be a ready-made software that has proven to be functional and reliable based on previous similar continuous customer deliveries and must function seamlessly as part of the operating processes of the customers being implemented., Risk management system Istekki Oy (hereinafter also "Client") requested tenders for the procurement of a comprehensive risk management system and its maintenance services. The subject of the procurement was the risk management system and its interfaces to other systems, the delivery project (including e.g. migrations, conversions), maintenance and support of ready-made software, support services, separately ordered expert services, and customer service. Further development can be carried out on the system to be procured during the contract period. The procurement is made as a single entity, and a single comprehensive supplier was sought for the System.
The system had to be delivered as a SaaS service. The system to be procured had to be a risk management-focused solution that supports the company's overall risk management and its various process stages. The system implementation is planned to start no later than 1.9.2026.
The system had to be ready-made software with customer-specific customization.
The Client's risk management is based on the international ISO 31000 standard. Risks refer to both threats and opportunities, and the risk management process consists of identifying, assessing, and managing risks, as well as assessing compliance. The system must support this entirety by offering versatile functionalities for various purposes, enabling risk management to be carried out comprehensively and systematically.
As only one tender was received in the tender competition, which was non-compliant with the request for tenders, Istekki Oy had to cancel the competition.,
Lot 1: Risk and incident management and service provider monitoring system
Istekki Oy (hereinafter also "Client") requested tenders for the implementation of a risk and incident management and service provider monitoring system (hereinafter the "System") and continuous maintenance services. The goal was to find a single comprehensive supplier to provide the service for the Client's needs.
The system had to be a user-friendly SaaS system and be implemented within 8 months of signing the contract, but no later than during 2026. The system had to be a ready-made software that has proven to be functional and reliable based on previous similar continuous customer deliveries and must function seamlessly as part of the operating processes of the customers being implemented.
Lot 2: Risk management system
Istekki Oy (hereinafter also "Client") requested tenders for the procurement of a comprehensive risk management system and its maintenance services. The subject of the procurement was the risk management system and its interfaces to other systems, the delivery project (including e.g. migrations, conversions), maintenance and support of ready-made software, support services, separately ordered expert services, and customer service. Further development can be carried out on the system to be procured during the contract period. The procurement is made as a single entity, and a single comprehensive supplier was sought for the System.
The system had to be delivered as a SaaS service. The system to be procured had to be a risk management-focused solution that supports the company's overall risk management and its various process stages. The system implementation is planned to start no later than 1.9.2026.
The system had to be ready-made software with customer-specific customization.
The Client's risk management is based on the international ISO 31000 standard. Risks refer to both threats and opportunities, and the risk management process consists of identifying, assessing, and managing risks, as well as assessing compliance. The system must support this entirety by offering versatile functionalities for various purposes, enabling risk management to be carried out comprehensively and systematically.
As only one tender was received in the tender competition, which was non-compliant with the request for tenders, Istekki Oy had to cancel the competition.
CPV: 48000000 72000000
Organisation: Istekki Oy
Procedure: open
Data provenance
This notice is sourced from Hilma Finland and was originally published on July 3, 2026. Last refreshed 32 days ago. Original language: fi. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Istekki Oy
Istekki Oy has issued 100 procurement notices on BidsFactory, including 27 currently open and 50 awarded contracts. Activity concentrates in Information & Communication Technology, General Supplies & Services, and Governance & Public Administration. All notices are published for Finland. Notices are distributed via Hilma Finland and TED - Tenders Electronic Daily (EU). Most recent publication: August 6, 2026.
Frequently asked questions about this tender
How can I submit a bid?
Visit Hilma Finland to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to Qreform Oy (1955017-6). The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Istekki Oy in Finland. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Supplies contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
What is the estimated budget?
The estimated contract value is Up to €4,000,000. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.
Where will the contract be performed?
The contract is for delivery in Finland. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
Find tenders like this automatically
Set up alerts and filters that match your business — never miss a relevant opportunity again.
Sectors & Categories
Key Details
Source
Contracting Authority
Companies That Won Similar
Companies with awards in Information & Communication Technology in Finland