Direct procurement of version update for electronic signature service X-Sign
About This Opportunity
TranslatedEtelä-Savon hyvinvointialue Eloisa (Eloisa Welfare Area of South Savo) is undertaking a direct procurement for a version upgrade of the X-Sign electronic signature service. This is a single procurement action. Eloisa currently has an existing service agreement with Twoday Oy for software within the X-Suite product family, which includes the X-Sign software.
The purpose of this procurement is to acquire a version upgrade for the X-Sign signature service. The upgrade is expected to introduce significant improvements aimed at enhancing the service's usability, information security, and manageability. A request for quotation has been sent via email to Twoday Oy.
The estimated total value of the procurement is EUR 11,047.50 (excluding VAT). This value, calculated over a potential 48-month period assuming an ongoing contract, is noted to exceed the EU threshold. The justification for this direct procurement is based on Section 40 of the Act on Public Procurement and Concession Contracts (1397/2016), which allows for direct procurement due to technical reasons or intellectual property rights, provided no reasonable alternatives exist and competition has not been artificially restricted. In this case, only the service provider of the software, Twoday Oy, can perform the version upgrade for the X-Sign software.
This is a services contract in the information and communication technology, legal services and general supplies sectors. Located in Finland, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 11,048.
Published through Hilma Finland, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Auto-translated from fiDirect procurement of version update for electronic signature service X-Sign The wellbeing services county of South Savo Eloisa is making a direct procurement for the version update of the electronic signature service X-Sign as a one-off procurement.
Eloisa and Twoday Oy: have an existing service agreement for software from the X-Suite product family. The agreement includes the X-Sign software.
A version update needs to be procured for the X-Sign signature service. The update includes significant improvements aimed at enhancing the service's usability,
security, and manageability.
The tender has been requested via email from Twoday Oy:
The estimated total value of the procurement is EUR 11,047.50 (excl. VAT). The existing service agreement for software from the X-Suite product family
is taken into account in the procurement, so the estimated total value of the procurement exceeds the EU threshold. The estimated total value has been calculated for a period of 48 months, assuming the contract is currently valid indefinitely.
The basis for the direct procurement is Section 40 Direct Procurement of the Act on Public Procurement and Concession Contracts (1397/2016):
due to technical reasons or reasons related to the protection of exclusive rights, only a specific supplier can carry out the procurement; an additional condition is that there are no reasonable alternative
or substitute solutions, and the lack of competition is not due to the artificial narrowing of the procurement conditions. Only the service provider of the software service can perform the version update of the software.,
Lot 1: Direct procurement of version update for electronic signature service X-Sign
The wellbeing services county of South Savo Eloisa is making a direct procurement for the version update of the electronic signature service X-Sign as a one-off procurement.
Eloisa and Twoday Oy: have an existing service agreement for software from the X-Suite product family. The agreement includes the X-Sign software.
A version update needs to be procured for the X-Sign signature service. The update includes significant improvements aimed at enhancing the service's usability,
security, and manageability.
The tender has been requested via email from Twoday Oy:
The estimated total value of the procurement is EUR 11,047.50 (excl. VAT). The existing service agreement for software from the X-Suite product family
is taken into account in the procurement, so the estimated total value of the procurement exceeds the EU threshold. The estimated total value has been calculated for a period of 48 months, assuming the contract is currently valid indefinitely.
The basis for the direct procurement is Section 40 Direct Procurement of the Act on Public Procurement and Concession Contracts (1397/2016):
due to technical reasons or reasons related to the protection of exclusive rights, only a specific supplier can carry out the procurement; an additional condition is that there are no reasonable alternative
or substitute solutions, and the lack of competition is not due to the artificial narrowing of the procurement conditions. Only the service provider of the software service can perform the version update of the software.
CPV: 72000000
Organisation: Etelä-Savon hyvinvointialue
Procedure: oth-single
Data provenance
This notice is sourced from Hilma Finland and was originally published on March 3, 2026. Last refreshed 1 day ago. Original language: fi. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Etelä-Savon hyvinvointialue
Etelä-Savon hyvinvointialue has issued 215 procurement notices on BidsFactory, including 18 currently open and 176 awarded contracts. Activity concentrates in Health & Medical, General Supplies & Services, and Social Protection & Welfare. All notices are published for Finland. Notices are distributed via Hilma Finland and TED - Tenders Electronic Daily (EU). Most recent publication: August 5, 2026.
Frequently asked questions about this tender
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
What is the estimated budget?
The estimated contract value is €11,048 - €11,048. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.
Where will the contract be performed?
The contract is for delivery in Finland. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit Hilma Finland to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to Twoday Oy (1988069-3). The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Etelä-Savon hyvinvointialue in Finland. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
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