SAP Consulting

In a further step, services for the creation of functional specifications for later concrete projects and services for project implementation are to be offered. In detail, these may include the following services: - Conducting feasibility studies - Creation of implementation concepts - Creation of functional specifications - Implementation services based on the created functional specifications - Participation in commissioning, including all measures necessary for commissioning changes (training materials, training, manuals, etc.) and knowledge transfer in the sense of implementation support - Establishment of a central control instance within the AG's organization in the sense of an SAP Center of Excellence with a special focus on a BTP Center of Excellence in accordance with the recommendations of SAP SE and support in the transfer to routine operation - Consulting for the management level 1 of the Finance and Audit, IT and Digitalization, Personnel and Organization, and Administration Construction Procurement departments on the strategic further development of SAP applications according to the criteria of economic system operation, taking into account the framework conditions of DGUV e.V. (DGUV wants to move away from purely technical SAP support towards business-driven SAP governance.) - Control of technical service providers and the SAP operator Service requirements, employee continuity, specialist advice The specialist advice includes in particular the following tasks: - Business process-specific consulting services for the modules, programs, systems used and associated tools - Consulting aligned with SAP standard - conceptual activities (feasibility studies, concept creation) - Consulting on existing customer-specific solutions and, if not included in the SAP standard, on new customer-specific solutions - Knowledge transfer for other service providers - Market observation / New technologies and applications of SAP - System demonstrations or similar, e.g., presentation of new modules (also in the form of web conferences) - Support and assistance of productive operation from the user's perspective Project approach In principle, a phase model according to the recommendations of the software manufacturer SAP is to be applied, as the organization and processing in the application support of the client is established in the ITIL standard. The support by the contractor must be ensured on-site at the client's locations, primarily in Sankt Augustin and Berlin, upon request of the client. Consulting via hybrid discussion formats will only take place in consultation with the client and is not desired as a basic communication variant during the cooperation between the client and the contractor. The main focus of project steps a) is on analysis and conception activities, with the aim of providing new solutions to DGUV's SAP system. b) is that after acceptance of the activities mentioned in a), the contractor may be requested to create a detailed functional specification. c) is that after acceptance and confirmation of this functional specification, the contractor may be requested to implement it. It should be noted that implementation projects must have minimal impact on regular operations. Uniform overall project manager For all projects under the framework agreement, the contractor must additionally name a uniform contact person by name (uniform overall project manager) in addition to the respective project management. This person is responsible for clarifying organizational framework conditions and for coordinating all activities necessary for the successful execution of the contract. They should represent the central interface between the client's project management and the contractor. The uniform overall project manager must have the necessary decision-making authority...