Service Management Solution & ITSM Platform
About This Opportunity
United Kingdom contract award (ICT & digital): Service Management Solution & ITSM Platform. By Bath and North East Somerset Council. Awarded to Zoho.
This is a services contract in the information and communication technology sector, with a focus on Software, Enterprise Systems and IT support. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 214,790.
Published through UK Contracts Finder, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Provision of licences, software and implementation for a service management solution and ITSM platform. CPV: Software package and information systems (48000000). Procedure: Direct award. Suitable for SMEs
Data provenance
This notice is sourced from UK Contracts Finder and was originally published on November 18, 2025. Last refreshed 9 days ago. Reference: BATH001-DN796187-60720246. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Bath and North East Somerset Council
Bath and North East Somerset Council has issued 50 procurement notices on BidsFactory, including 0 currently open and 42 awarded contracts. Activity concentrates in Information & Communication Technology, Transport & Logistics, and General Supplies & Services. All notices are published for United Kingdom. Notices are distributed via UK Contracts Finder and UK FTS - Find a Tender Service. Most recent publication: June 12, 2026.
Frequently asked questions about this tender
Who is the contracting authority?
This notice was issued by Bath and North East Somerset Council in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
How much was the contract awarded for?
Zoho Corporation Limited was awarded the contract for £214,790. The figure reflects the value disclosed by the contracting authority in the award notice.
Where will the contract be performed?
The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit UK Contracts Finder to access the full notice, required documents, and submission instructions. Quote reference BATH001-DN796187-60720246 when communicating with the contracting authority.
Is this tender still open?
No — the contract has already been awarded to Zoho Corporation Limited. The award notice is archived on BidsFactory for transparency and market intelligence.
Find tenders like this automatically
Set up alerts and filters that match your business — never miss a relevant opportunity again.
Sectors & Categories
Key Details
Contracting Authority
Contact
Companies That Won Similar
Companies with awards in Information & Communication Technology in United Kingdom