Service User/Service Delivery Database for Western Care Association
About This Opportunity
This is a services contract in the governance and public administration sector. Located in Ireland, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 51,000.
Published through eTenders - Ireland Public Procurement, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the governance and public administration sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.
Description
The Organisation seeks to procure a modern, secure, cloud-based Service User Database System to support service delivery, governance, safeguarding, and regulatory compliance.
The purpose of this Request for Tender is to appoint a suitably qualified and experienced contractor to design, configure, implement, migrate and support a Service User Database to support service delivery, built on the Microsoft Dynamics 365 / Power Platform. • Modernisation and Transformation: Implement a modern, cloud ready Solution that replaces Western Care’s existing system and significantly improves upon it. Tenderers are expected to leverage contemporary digital tools and approaches to deliver a user friendly, mobile enabled Solution that supports automation, flexibility, and future innovation. The Solution should maximise the potential of modern platforms to improve how staff work across settings, including effective use on mobile devices. • Integrated Operations: Provide Western Care staff with a single, integrated view of each service user, consolidating relevant information to support joined up working, holistic care, and informed decision making. • Collaboration and Communication: Enable improved collaboration by ensuring the Solution works effectively alongside Western Care’s existing communication and productivity tools. This should support coordinated working, task management, and access to relevant organisational guidance and information at the point of work, through familiar collaboration environments. • Security and Data Protection: Ensure the Solution meets high standards of security, data protection, and GDPR compliance, safeguarding sensitive personal data while strengthening Western Care’s ability to govern, audit, and report on information in line with legal and regulatory obligations.
Data provenance
This notice is sourced from eTenders - Ireland Public Procurement and was originally published on June 10, 2026. Last refreshed today. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Western Care Association
Western Care Association has issued 7 procurement notices on BidsFactory, including 2 currently open and 5 awarded contracts. Activity concentrates in General Supplies & Services, Transport & Logistics, and Governance & Public Administration. All notices are published for Ireland. Notices are distributed via ireland_etenders_csv and eTenders - Ireland Public Procurement. Most recent publication: June 10, 2026.
Frequently asked questions about this tender
Who is the contracting authority?
This notice was issued by Western Care Association in Ireland. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Governance & Public Administration sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
What is the estimated budget?
The estimated contract value is €51,000 - €51,000. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.
Where will the contract be performed?
The contract is for delivery in Ireland. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit eTenders - Ireland Public Procurement to access the full notice, required documents, and submission instructions provided by the contracting authority.
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