Tenders/Services for operation, support, and technical updating of the existing IT infrastructure

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Services for operation, support, and technical updating of the existing IT infrastructure

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Original title: Serviceleistungen für Betrieb, Betreuung und technische Aktualisierung der bestehenden IT-Infrastruktur

Stiftung Haus der Geschichte Nordrhein-Westfalen

Published: Jun 4, 2026

Updated: Jun 4, 2026

Source: TED - Tenders Electronic Daily (EU)

About This Opportunity

This is a services contract in the information and communication technology sector. Located in Germany, Europe, this opportunity is open to firms and consortiums. Proposals must be submitted before July 14, 2026.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: German

This tender from Germany, sourced via TED, is for 'Serviceleistungen für Betrieb, Betreuung und technische Aktualisierung der bestehenden IT-Infrastruktur', which translates to 'Services for the operation, support, and technical updating of the existing IT infrastructure'. The contracting authority is seeking a service provider to manage and maintain its current IT systems. This procurement covers a broad range of activities essential for ensuring the smooth, secure, and up-to-date functioning of the organization's IT environment. Typical services include system monitoring, user support (helpdesk), network management, server administration, software updates, security patching, and potentially hardware maintenance or upgrades. Bidders are expected to possess extensive experience in IT infrastructure management, with a strong understanding of current technologies and best practices. Key requirements will include service level agreements (SLAs) for response and resolution times, robust security protocols, qualified technical personnel, and the ability to adapt to evolving technological needs. The tender documents will provide detailed specifications of the existing IT infrastructure and the expected service levels.

Data provenance

This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on June 4, 2026. Last refreshed today. Original language: German. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

Frequently asked questions about this tender

Where will the contract be performed?

The contract is for delivery in Germany. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.

When does this tender close?

The submission deadline is July 14, 2026. You have 41 days left to prepare and submit your proposal to the contracting authority.

Who is the contracting authority?

This notice was issued by Stiftung Haus der Geschichte Nordrhein-Westfalen in Germany. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.