ServiceNow Expert Services
About This Opportunity
TranslatedThis procurement concerns ServiceNow expert services, to be provided in accordance with the terms and conditions outlined in the tender notice and its annexes. The initial contract period is three years, commencing upon signing by both parties. The client reserves the right to extend the contract with three additional one-year option periods. The client must notify the supplier of their intention to exercise an option at least four months before the current contract period expires. The estimated value of the procurement, including potential option periods, ranges from 2.5 to 3 million euros. These expert services likely involve consulting, implementation, customization, integration, or support related to the ServiceNow platform, aiming to enhance the client's IT service management, operations, or other business processes leveraging the platform's capabilities.
This is a services contract in the information and communication technology sector, with a focus on Software. Located in Finland, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 3.0 million.
Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Original language: fiHankinnan kohteena on ServiceNow-asiantuntijapalvelut tämän hankintailmoituksen ja sen liitteiden mukaisesti. Sopimuskausi on kolme (3) vuotta ja se alkaa, kun molemmat osapuolet ovat allekirjoittaneet sopimuksen. Asiakkaalla on oikeus jatkaa sopimusta kolmella (3) yhden (1) vuoden mittaisella optiokaudella. Asiakas ilmoittaa option käyttöönotosta Toimittajan yhteyshenkilölle viimeistään neljä (4) kuukautta ennen sopimuskauden päättymistä. Hankinnan ennakoitu arvo optiokaudet mukaan lukien on 2,5 - 3 Milj. euroa.
Data provenance
This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on March 16, 2026. Last refreshed 1 day ago. Original language: fi. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Valtion tieto- ja viestintätekniikkakeskus Valtori
Valtion tieto- ja viestintätekniikkakeskus Valtori has issued 18 procurement notices on BidsFactory, including 2 currently open and 14 awarded contracts. Activity concentrates in Information & Communication Technology, General Supplies & Services, and Governance & Public Administration. All notices are published for Finland. Notices are distributed via TED - Tenders Electronic Daily (EU) and Hilma Finland. Most recent publication: May 19, 2026.
Frequently asked questions about this tender
Where will the contract be performed?
The contract is for delivery in Finland. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to CGI Suomi Oy. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Valtion tieto- ja viestintätekniikkakeskus Valtori in Finland. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
How much was the contract awarded for?
CGI Suomi Oy was awarded the contract for €3,000,000. The figure reflects the value disclosed by the contracting authority in the award notice.
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