Professional Services for Maintenance Mandates Related to CMMS Software - Maximo - Water Service

The Ville de Montréal's Water Service is seeking professional services for maintenance-related mandates concerning the Computerized Maintenance Management System (CMMS) software, specifically IBM Maximo. This procurement utilizes the contract method following a mandated purchase or a consortium purchase. The service categories include Professional and Administrative Support Services, with a specific focus on Software Maintenance and Technical Support. The objective is to ensure the continued optimal performance, reliability, and functionality of the Maximo system, which is critical for managing the city's water infrastructure maintenance operations. Services may include software updates, bug fixes, system configuration, user support, and potentially training or system optimization. This contract aims to secure specialized expertise to support the effective operation of the CMMS, thereby enhancing the efficiency and effectiveness of the Water Service's maintenance activities.

This is a consulting contract in the information and communication technology sector, with a focus on Enterprise Systems and IT support. Located in Canada, North America, this opportunity is open to firms and consortiums.

Published through Quebec SEAO, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for consulting in the information and communication technology sector. Consulting assignments are typically evaluated with a strong emphasis on the technical proposal, including the methodology and qualifications of key experts. Shortlisted firms may be invited to submit financial proposals in a second stage. This contract has already been awarded. The information is published for transparency and market intelligence purposes.