Citizen Service CRM - SLENDY DAYANA CHAPARRO GUTIERREZ - PSP-GVR-019-2026
About This Opportunity
TranslatedThis tender, reference PSP-GVR-019-2026, is for services to support the processing, collection, organization, and analysis of information established within the CRM (Customer Relationship Management) system. The contract duration is 345 days. The contracting entity is SENA Regional Guaviare. The modality is direct contracting. The location is San José Del Guaviare, Guaviare. The objective is to improve the management and utilization of customer data within the SENA Regional Guaviare's CRM system, thereby enhancing citizen services and operational efficiency.
This is a services contract in the information and communication technology and general supplies sectors, with a focus on Enterprise Systems. Located in Colombia, Latin America, this opportunity is open to firms and consortiums, with an estimated budget of COP 43.9 million.
Published through SECOP II Colombia (Date-Filtered), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Original language: SpanishPrestar servicios para apoyar el procesamiento, recolección, organización y análisis de la información establecida en el CRM.
Entidad contratante: SENA REGIONAL GUAVIARE
Ubicación: San José Del Guaviare, Guaviare
Tipo de contrato: Prestación de servicios
Modalidad: Contratación directa
Referencia: PSP-GVR-019-2026
Duración: 345 día(s)
Data provenance
This notice is sourced from SECOP II Colombia (Date-Filtered) and was originally published on January 16, 2026. Last refreshed 7 days ago. Original language: Spanish. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About SENA REGIONAL GUAVIARE
SENA REGIONAL GUAVIARE has issued 50 procurement notices on BidsFactory, including 2 currently open and 35 awarded contracts. Activity concentrates in Governance & Public Administration, Education & Training, and Information & Communication Technology. All notices are published for Colombia. Notices are distributed via SECOP II Colombia (Date-Filtered) and SECOP II Colombia. Most recent publication: June 16, 2026.
Frequently asked questions about this tender
What is the estimated budget?
The estimated contract value is COP 43,921,260 - COP 43,921,260. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.
Where will the contract be performed?
The contract is for delivery in Colombia. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit SECOP II Colombia (Date-Filtered) to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to Slendy Dayanna Chaparro Gutierrez. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by SENA REGIONAL GUAVIARE in Colombia. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
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