Contact Center Agencies Service

Auto-translated from Spanish

Original title: Servicio de Agencias de Contact Center

UNICEF

Published: Aug 10, 2026

Updated: Aug 10, 2026

Source: UNGM - United Nations Global Marketplace

About This Opportunity

UNICEF - Request for proposal

This is a services contract in the media and communication and general supplies sectors. Located in Chile, Latin America, this opportunity is open to firms and consortiums. Proposals must be submitted before August 31, 2026.

Published through UNGM - United Nations Global Marketplace, part of the United Nations system, which follows UN procurement standards. UN-funded opportunities are typically open to vendors registered in the UN Global Marketplace for services in the media and communication sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: Spanish

Agency: UNICEF | Reference: RFPS CLE 130-2026 | Type: Request for proposal INFORMACIÓN IMPORTANTE:Favor expresar interés en participar vía correo electrónico a: licitacioneschile@unicef.org (El botón de "Expresar interés" que aparece en este aviso se encuentra inhabilitado).PROPÓSITO DE LA SOLICITUD DE PROPUESTA DE SERVICIOS (RFPS)Contratar los servicios de una agencia de contact center para desarrollar campañas de captación de socios para UNICEF Chile, mediante telemarketing, WhatsApp y otros canales de contacto disponibles. El servicio deberá adaptarse a los requerimientos específicos de cada campaña y contar con la tecnología necesaria para asegurar una gestión eficiente, eficaz y trazable de los procesos involucrados. En particular, se espera que el proveedor apoye la comunicación, gestión y captación de prospectos de UNICEF, garantizando una operación alineada con los estándares y necesidades de UNICEF Chile. DOCUMENTS AND LINKS: • RFPS CLE 130-2026 Términos de Referencia.pdf: https://www.ungm.org/Public/Notice/DownloadDocument?noticeId=310394&documentId=2074981 • Anexo A - Terminos y Condiciones Generales de contratación de servicios.pdf: https://www.ungm.org/Public/Notice/DownloadDocument?noticeId=310394&documentId=2074982 • Anexo B - Formulario de creación de proveedor.xlsx: https://www.ungm.org/Public/Notice/DownloadDocument?noticeId=310394&documentId=2074983 • Anexo C - Formulario de propuesta.pdf: https://www.ungm.org/Public/Notice/DownloadDocument?noticeId=310394&documentId=2074984 • Anexo D - Tarifario de Cotización.xlsx: https://www.ungm.org/Public/Notice/DownloadDocument?noticeId=310394&documentId=2074985 • Download all documents: https://www.ungm.org/Public/Notice/DownloadAllDocuments?noticeId=310394 CONTACT: • Email: licitacioneschile@unicef.org

Data provenance

This notice is sourced from UNGM - United Nations Global Marketplace and was originally published on August 10, 2026. Last refreshed today. Original language: Spanish. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About UNICEF

UNICEF has issued 1,486 procurement notices on BidsFactory, including 182 currently open and 0 awarded contracts. Activity concentrates in General Supplies & Services, Education & Training, and Governance & Public Administration. Tenders span 10 countries including El Salvador, Senegal, and Venezuela. Notices are distributed via UNGM - United Nations Global Marketplace. Most recent publication: August 10, 2026.

Frequently asked questions about this tender

How can I submit a bid?

Visit UNGM - United Nations Global Marketplace to access the full notice, required documents, and submission instructions provided by the contracting authority.

When does this tender close?

The submission deadline is August 31, 2026. You have 21 days left to prepare and submit your proposal to the contracting authority.

Who is the contracting authority?

This notice was issued by UNICEF in Chile. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Media & Communications sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in Chile. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.