Rental Service for Queue Management Totems

Auto-translated from Spanish

Original title: Servicio de Arriendo de Tótem Gestor de Filas

Published: Oct 8, 2026

Updated: Oct 27, 2026

Source: Chile Mercado Publico

This tender has been awarded

Awarded to TIC SERVICES SPA — CLP 5,882,328

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About This Opportunity

This is a services contract in the information and communication technology sector, with a focus on Software, Hardware and IT support. Located in Chile, Latin America, this opportunity is open to firms and consortiums.

Published through Chile Mercado Publico, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

Auto-translated from Spanish

This tender, originating from Chile and published on 'mercadopublico', is for the "Servicio de Arriendo de Tótem Gestor de Filas" (Rental Service for Queue Management Totems). The contracting authority is seeking to lease electronic kiosks or self-service terminals designed to manage customer queues and improve service flow within its facilities. These 'tótem gestor de filas' typically allow visitors to take a numbered ticket, select service options, and receive notifications when their turn is approaching. Requirements for bidders usually include the provision and installation of the totem hardware, the necessary software for queue management, ongoing technical support and maintenance, and potentially integration with existing customer service systems. The service agreement will likely specify the number of units required, the rental duration, service level agreements (SLAs) for response times to technical issues, and reporting capabilities on queue statistics. The aim is to enhance customer experience and operational efficiency.

Data provenance

This notice is sourced from Chile Mercado Publico and was originally published on October 8, 2026. Last refreshed 1 day ago. Original language: Spanish. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

Frequently asked questions about this tender

Where will the contract be performed?

The contract is for delivery in Chile. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit Chile Mercado Publico to access the full notice, required documents, and submission instructions provided by the contracting authority.

Is this tender still open?

No — the contract has already been awarded to TIC SERVICES SPA. The award notice is archived on BidsFactory for transparency and market intelligence.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

How much was the contract awarded for?

TIC SERVICES SPA was awarded the contract for CLP 5,882,328. The figure reflects the value disclosed by the contracting authority in the award notice.