User Satisfaction Measurement Service

Auto-translated from Spanish

Original title: Servicio de Medición de la Sastifacción Usuaria

Published: Nov 5, 2026

Updated: Nov 5, 2026

Source: Chile Mercado Publico

About This Opportunity

This is a consulting contract in the Monitoring Evaluation sector, with a focus on Data Collection. Located in Chile, Latin America, this opportunity is open to firms and consortiums.

Published through Chile Mercado Publico, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for consulting in the Monitoring Evaluation sector. Consulting assignments are typically evaluated with a strong emphasis on the technical proposal, including the methodology and qualifications of key experts. Shortlisted firms may be invited to submit financial proposals in a second stage. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: Spanish

This tender, sourced from Chile via the chile_mercadopublico platform, pertains to the "Service for Measuring User Satisfaction" (Servicio de Medición de la Satisfacción Usuaria). The contracting authority is seeking to engage a specialized firm to design, implement, and analyze surveys or other methodologies to gauge the satisfaction levels of users or clients. This service is crucial for public or private organizations aiming to understand user experience, identify areas for improvement, and enhance service delivery. Typical requirements for such a contract include expertise in survey design (questionnaire development, sampling strategies), data collection methods (online surveys, interviews, focus groups), statistical analysis, and reporting. The service provider must be capable of delivering actionable insights and recommendations based on the collected data. The scope may also involve defining target user groups, setting performance indicators for satisfaction, and providing regular progress reports. Understanding the specific context and objectives of the contracting authority will be key for bidders to propose an effective and relevant measurement strategy.

Data provenance

This notice is sourced from Chile Mercado Publico and was originally published on November 5, 2026. Last refreshed today. Original language: Spanish. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

Frequently asked questions about this tender

What type of contract is this?

This is a Consulting contract in the Monitoring, Evaluation & Learning sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in Chile. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit Chile Mercado Publico to access the full notice, required documents, and submission instructions provided by the contracting authority.