CCTV Monitoring and Maintenance Service
About This Opportunity
TranslatedThis tender seeks a comprehensive service for the monitoring and maintenance of Closed-Circuit Television (CCTV) systems. The objective is to ensure the continuous and effective operation of the existing CCTV infrastructure, which is crucial for security and surveillance purposes. The scope of work is expected to include proactive maintenance, routine inspections, and timely repairs to all components of the CCTV network. This will involve monitoring camera feeds, ensuring optimal image quality, and addressing any technical malfunctions or system failures promptly. The service provider will be responsible for maintaining the hardware, including cameras, recording devices, monitors, and associated cabling, as well as the software that manages the system. Key requirements likely include a qualified technical team with expertise in CCTV systems, a robust response protocol for emergencies, and the ability to provide regular performance reports. The service aims to guarantee the reliability and availability of the CCTV system, thereby enhancing the overall security posture. Further details regarding the specific locations, the number of cameras, service level agreements, and performance metrics are expected to be provided in the full tender documentation. This contract is essential for maintaining a secure environment through advanced surveillance technology.
This is a works contract in the Monitoring Evaluation sector. Located in Chile, Latin America, this opportunity is open to firms and consortiums.
Published through Chile Mercado Publico, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for civil works in the Monitoring Evaluation sector. Works contracts of this nature generally require demonstrated experience in similar infrastructure projects, adequate equipment and technical personnel, and financial capacity including bank guarantees. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Original language: SpanishThis tender, originating from Chile and sourced through Mercado Público, seeks comprehensive services for the monitoring and maintenance of Closed-Circuit Television (CCTV) systems. The contracting authority is looking to establish a robust and reliable operational framework for their existing CCTV infrastructure.
This procurement encompasses a broad range of activities essential for ensuring the continuous functionality and optimal performance of surveillance equipment.
Prospective bidders are invited to submit proposals detailing their capabilities in providing routine and preventative maintenance, as well as responsive repair services for a variety of CCTV components, including cameras, recording devices, transmission equipment, and associated software. The scope of work is expected to cover troubleshooting, diagnostics, component replacement, software updates, and system upgrades. Furthermore, the tender will likely require bidders to demonstrate their capacity for real-time monitoring of the CCTV network, including incident detection, alarm response, and incident reporting. Experience in managing and maintaining security systems, adherence to relevant technical standards, and the ability to provide qualified technical personnel will be key evaluation criteria. Successful bidders will be responsible for ensuring the security and integrity of the surveillance data, as well as compliance with all applicable national regulations concerning video surveillance and data protection within Chile.
Data provenance
This notice is sourced from Chile Mercado Publico and was originally published on March 7, 2026. Last refreshed 5 days ago. Original language: Spanish. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
Frequently asked questions about this tender
Where will the contract be performed?
The contract is for delivery in Chile. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit Chile Mercado Publico to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to SMA SEGURIDAD S.A.. The award notice is archived on BidsFactory for transparency and market intelligence.
What type of contract is this?
This is a Works contract in the Monitoring, Evaluation & Learning sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
How much was the contract awarded for?
SMA SEGURIDAD S.A. was awarded the contract for CLP 1,931,209. The figure reflects the value disclosed by the contracting authority in the award notice.
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