SPECIALIZED OPERATIONAL TECHNICAL SUPPORT SERVICE AIMED AT ENSURING THE AVAILABILITY AND PERFORMANCE OF PROMPERÚ'S ORACLE VIRTUALIZATION PLATFORM

This tender, initiated by the Commission for the Promotion of Peru for Exports and Tourism (PROMPERÚ), seeks specialized operational technical support services. The primary objective is to guarantee the optimal availability and performance of PROMPERÚ's Oracle virtualization platform. This critical infrastructure underpins various essential operations for the organization, and ensuring its continuous and efficient functioning is paramount.

The scope of work will involve providing expert technical assistance to maintain, monitor, and troubleshoot the Oracle virtualization environment. This includes proactive measures to prevent potential issues, rapid response to incidents, and performance tuning to ensure the platform operates at its peak capacity. The service provider will be expected to possess deep knowledge of Oracle virtualization technologies and best practices in system administration and support.

Key requirements are likely to include a proven track record in managing similar complex IT environments, the availability of certified technical personnel, and the capacity to offer timely and effective support. The contract will be awarded through an Accelerated Public Tender process (Concurso Público Abreviado), identified by the reference CP-ABR-59-2025-PROMPERU-2. The services will be delivered within the department of Lima, Peru. This procurement is crucial for maintaining the operational integrity and efficiency of PROMPERÚ's digital infrastructure, supporting its mission to promote Peruvian exports and tourism.

This is a services contract in the information and communication technology, culture and heritage and environment and climate sectors, with a focus on Hardware, IT support, Enterprise Systems and Tourism Development. Located in Peru, Latin America, this opportunity is open to firms and consortiums, with an estimated budget of PEN 138,000.

Published through Peru SEACE, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.