TECHNICAL SUPPORT AND PREVENTIVE AND CORRECTIVE MAINTENANCE SERVICE FOR THE OSCE COMMUNICATIONS SYSTEM

This tender, identified as AS-SM-13-2024-OSCE-1, is being issued by the ORGANISMO SUPERVISOR DE LAS CONTRATACIONES DEL ESTADO (OSCE) for the provision of technical support and both preventive and corrective maintenance services for its communications system. The procurement process will follow the Simplified Adjudication method, indicating a streamlined procedure for selecting a service provider. The contracting entity, the OSCE, is based in the LIMA department.

The scope of the service is critical for ensuring the continuous and reliable operation of the OSCE's internal and external communication infrastructure. This includes a broad range of activities, likely encompassing the maintenance of hardware, software, and network components that constitute the OSCE's communication system. Preventive maintenance aims to identify and address potential issues before they lead to system failures, thereby minimizing downtime and operational disruptions. Corrective maintenance will address any faults or breakdowns that occur, ensuring swift resolution and restoration of service.

Technical support services are expected to cover troubleshooting, technical assistance, and potentially the implementation of upgrades or modifications to the system. The successful bidder will be responsible for maintaining the integrity, security, and performance of the OSCE's communications, which are vital for its regulatory and oversight functions within the state's procurement processes. This contract represents an opportunity for specialized IT service providers to engage with a key governmental oversight body in Peru.

This is a services contract in the information and communication technology sector. Located in Peru, Latin America, this opportunity is open to firms and consortiums, with an estimated budget of PEN 411,590.

Published through Peru SEACE, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.