Hyperconvergence Infrastructure Support and Maintenance Service
About This Opportunity
TranslatedThis tender seeks a comprehensive service for the support and maintenance of hyperconvergence infrastructure. The objective is to ensure the optimal operation, reliability, and continuous availability of the organization's hyperconverged systems. The scope of work is expected to cover a range of activities critical to maintaining a robust IT environment. This includes proactive monitoring of the infrastructure to detect and address potential issues before they impact performance. Reactive support will be essential, requiring prompt resolution of incidents and technical problems that may arise. Maintenance activities will encompass regular updates, patching, and system health checks to ensure all components are functioning as intended and are secured against vulnerabilities. The service provider will be responsible for managing the lifecycle of the hyperconvergence infrastructure, including hardware and software components. Key requirements likely include demonstrated expertise in hyperconvergence technologies, proven experience in providing similar support and maintenance services, and the ability to meet defined service level agreements (SLAs) for response and resolution times. The contract aims to secure a high level of operational efficiency and minimize downtime, thereby supporting the organization's core business functions. Further details regarding specific infrastructure configurations, performance metrics, and contractual obligations will be provided in the full tender documentation.
This is a works contract in the health and medical services, security and defense and trade and industry sectors, with a focus on Hospitals. Located in Chile, Latin America, this opportunity is open to firms and consortiums.
Published through Chile Mercado Publico, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for civil works in the health and medical services sector. Works contracts of this nature generally require demonstrated experience in similar infrastructure projects, adequate equipment and technical personnel, and financial capacity including bank guarantees. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Original language: SpanishSERVICIO DE SOPORTE Y MANTENCIÓN DE INFRAESTRUCTURA DE HIPERCONVERGENCIA
--- Extracted from documents --- Descarga los datos de esta licitación enformato CSV.Más información. Descarga los datos de esta licitación enformato JSON. Más información enAPI Mercado Público. Descarga los datos de esta licitación enformato OCDS. Conoce el estandar en elSitio Oficial OCDS. En el caso de producirse igualdad en el puntaje final prevalecerá el mayor puntaje obtenido en elCriterio Precio. De mantenerse la igualdad, prevalecerá a aquel que tenga mayor puntaje en elCriterio Experiencia del Oferenteen el rubro licitado. de mantenerse la igualdad, prevalecerá a aquel que tenga mayor puntaje en elCriterio Plazo de Entrega. De mantenerse la igualdad, prevalecerá a aquel que tenga mayor puntaje en elCriterio de Comportamiento Contractual Anterior. De mantenerse la igualdad, prevalecerá a aquel que tenga mayor puntaje en elCriterio Correcta Presentación de la Oferta. De mantenerse la igualdad, prevalecerá a aquel que tenga mayor puntaje en elCriterio Correcta Presentación de la oferta. Por último, para el caso de mantenerse la igualdad, entre aquellos oferentes que continúen empatados luego de aplicar todos los criterios anteriores, se preferirá a aquel que primero haya ingresado su oferta en el portal, de acuerdo a la información que conste en los respectivos comprobantes de ingreso de oferta. Para formalizar la adquisición el Proveedor adjudicado deberá presentar certificado(s) para acreditar el cumplimiento de las obligaciones laborales y cotizaciones previsionales para con sus actuales trabajadores o con trabajadores contratados en los últimos 2 años, emitido(s) por la(s) entidad(es) competente(s). La falta de presentación oportuna de dicho certificado al ser requerido por el Hospital, lo habilitará para readjudicar la licitación. En caso de que el Adjudicatario registre saldos insolutos de remuneraciones o cotizaciones de seguridad social con sus actuales trabajadores o con trabajadores contratados en los últimos dos años, los primeros estados de pago producto del convenio licitado deberán ser destinados al pago de dichas obligaciones, debiendo la empresa acreditar que la totalidad de las obligaciones se encuentran liquidadas al cumplirse la mitad de la ejecución del contrato, con un máximo de seis meses. El Hospital deberá exigir que la empresa contratada proceda a dichos pagos y le presente los comprobantes y planillas que demuestren el total cumplimiento de la obligación. El incumplimiento de estas obligaciones por parte de la empresa contratada dará derecho a dar por terminado el respectivo contrato. Durante la etapa de evaluación la Entidad licitante podrá solicitar a los oferentes: Las rectificaciones de los errores u omisiones detectados por el Hospital y que se solicitan y permiten salvar o subsanar a los oferentes, no podrán conferir una situación de privilegio respecto de los demás competidores, a fin de no afectar el principio de iguald...Data provenance
This notice is sourced from Chile Mercado Publico and was originally published on March 7, 2026. Last refreshed 1 day ago. Original language: Spanish. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
Frequently asked questions about this tender
How can I submit a bid?
Visit Chile Mercado Publico to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to AQUANTA INGENIERIA COMPUTACIONAL SPA. The award notice is archived on BidsFactory for transparency and market intelligence.
What type of contract is this?
This is a Works contract in the Health & Medical sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
How much was the contract awarded for?
AQUANTA INGENIERIA COMPUTACIONAL SPA was awarded the contract for CLP 260,314,920. The figure reflects the value disclosed by the contracting authority in the award notice.
Where will the contract be performed?
The contract is for delivery in Chile. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
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