Support and Maintenance Service for Apex One, Email Security, Interscan Messaging, and Apex Central Software (Formerly Trend Micro Smart Protection Complete Suite)

This tender concerns the provision of support and maintenance services for a suite of Trend Micro software solutions, specifically Apex One, Email Security, Interscan Messaging, and Apex Central. These products were previously known under the umbrella of the Trend Micro Smart Protection Complete Suite. The contracting entity is the Superintendencia del Mercado de Valores (Securities Market Superintendence) of Peru, with services to be rendered in Lima.

The scope of the contract involves ensuring the optimal performance, security, and continuous operation of the aforementioned software. This includes technical support, software updates, patches, and any necessary maintenance to address potential issues or vulnerabilities. The objective is to guarantee the uninterrupted functionality of these critical security and management tools for the Superintendence.

The procurement process is being conducted through an abbreviated public tender (Concurso Público Abreviado), identified by the process number CP-ABR-11-2025-SMV-1. This method suggests a streamlined procedure for selecting a qualified provider. Potential bidders are expected to demonstrate their technical expertise and experience in managing and supporting enterprise-level security software, particularly the Trend Micro product suite. The contract aims to secure reliable and expert assistance to maintain the integrity and effectiveness of the Superintendence's digital infrastructure.

This is a services contract in the information and communication technology, security and defense and humanitarian aid sectors, with a focus on Protection. Located in Peru, Latin America, this opportunity is open to firms and consortiums, with an estimated budget of PEN 380,000.

Published through Peru SEACE, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.