EXTERNAL SERVICE FOR THE PROVISION OF SUPPORT AGENTS

Auto-translated from Spanish

Original title: SERVICIO EXTERNO DE PROVISIÓN DE AGENTES DE APOYO

Published: Aug 27, 2026

Updated: Aug 27, 2026

Source: chile_mercadopublico

About This Opportunity

This is a services contract in the security and defense, transport and logistics and information and communication technology sectors, with a focus on Rail Transport and IT support. Located in Chile, Latin America, this opportunity is open to firms and consortiums. Proposals must be submitted before October 2, 2026.

Published through Chile Mercado Publico, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the security and defense sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: Spanish

Tender ID 6507811, originating from Chile and listed on mercadopublico.cl, is for an external service providing support agents. This procurement seeks a specialized company capable of supplying trained personnel to act as support staff for a client organization. The roles of these agents could range widely, potentially including customer service representatives, administrative assistants, technical support personnel, or operational support staff, depending on the specific needs detailed in the tender documentation. Key requirements for bidders will involve demonstrating the ability to recruit, train, and manage a pool of qualified agents, ensuring high levels of performance, reliability, and adherence to client protocols. Background checks and security clearances for agents may also be required. The contracting authority is likely a public or private sector organization needing to augment its workforce or outsource specific support functions. Vendors must present robust human resource management capabilities, flexible service models, and competitive pricing.

Data provenance

This notice is sourced from Chile Mercado Publico and was originally published on August 27, 2026. Last refreshed today. Original language: Spanish. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

Frequently asked questions about this tender

How can I submit a bid?

Visit Chile Mercado Publico to access the full notice, required documents, and submission instructions provided by the contracting authority.

When does this tender close?

The submission deadline is October 2, 2026. You have 35 days left to prepare and submit your proposal to the contracting authority.

What type of contract is this?

This is a Services contract in the Security, Defense & Justice sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in Chile. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.