PROFESSIONAL IT SUPPORT SERVICES
About This Opportunity
TranslatedThis tender seeks to procure professional IT support services. The specific nature of the support required, including the scope of work, duration, and expected deliverables, will be detailed in the full tender documentation. However, the title indicates a need for specialized expertise in information technology to assist an organization with its technical operations and infrastructure. This could encompass a wide range of services such as help desk support, network administration, system maintenance, cybersecurity, software development, or IT consulting. Potential bidders are expected to demonstrate a strong track record in providing reliable and efficient IT solutions. Key requirements will likely include technical proficiency, adherence to service level agreements (SLAs), and the ability to respond promptly to IT-related issues. The location and specific sector for which these services are required are not detailed in the provided title but will be crucial information for interested parties. Organizations with proven capabilities in delivering comprehensive IT support are encouraged to review the forthcoming tender documents for detailed specifications and submission guidelines. This procurement aims to ensure the smooth and secure functioning of the procuring entity's information systems through expert external assistance.
This is a services contract in the information and communication technology, security and defense and Monitoring Evaluation sectors, with a focus on Software, Hardware, Network Infrastructure and IT support. Located in Chile, Latin America, this opportunity is open to firms and consortiums.
Published through Chile Mercado Publico, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Original language: SpanishThis tender, originating from Chile and published on the chile_mercadopublico platform, seeks professional IT support services. The procurement aims to secure specialized expertise to assist with various information technology needs. This is a call for qualified service providers to offer their capabilities in delivering comprehensive IT support.
The scope of services typically encompasses a broad range of technical assistance, which may include, but is not limited to, system maintenance, troubleshooting, network management, software installation and configuration, hardware support, and potentially specialized project-based IT assistance. Bidders are expected to demonstrate a proven track record in providing reliable and efficient IT support solutions. Key considerations for evaluation will likely include the technical qualifications of the proposed personnel, the methodology and approach to service delivery, adherence to service level agreements, and the overall value proposition offered by the prospective suppliers. Companies with experience in supporting public sector entities or similar complex organizational structures within Chile may find this opportunity particularly relevant. Further details regarding specific technical requirements, service level objectives, and contractual terms will be provided within the full tender documentation.
Data provenance
This notice is sourced from Chile Mercado Publico and was originally published on March 7, 2026. Last refreshed 1 day ago. Original language: Spanish. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
Frequently asked questions about this tender
Is this tender still open?
No — the contract has already been awarded to TECHNOSYSTEMS CHILE SPA. The award notice is archived on BidsFactory for transparency and market intelligence.
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
How much was the contract awarded for?
TECHNOSYSTEMS CHILE SPA was awarded the contract for CLP 149,996,418. The figure reflects the value disclosed by the contracting authority in the award notice.
Where will the contract be performed?
The contract is for delivery in Chile. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit Chile Mercado Publico to access the full notice, required documents, and submission instructions provided by the contracting authority.
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