Assistance and Maintenance Services for the Training Management Platform

Auto-translated from Portuguese

Original title: Serviços de Assistência e Manutenção da plataforma de gestão de formação

CTE - Centro de Formação para a Transição Energética

Published: Feb 27, 2026

Updated: Jun 16, 2026

Source: Portal BASE (Portugal)

This tender has been awarded

Awarded to Mestreclique - Sistemas de Informação, Lda

Browse open Health & Medical tenders in Portugal

About This Opportunity

Translated

This tender seeks proposals for assistance and maintenance services for a training management platform. The primary objective is to ensure the platform operates efficiently and effectively, providing support for users and maintaining the system's integrity. Key requirements include expertise in software maintenance, troubleshooting, and user support, as well as the ability to implement updates and enhancements as needed. The successful bidder will be expected to demonstrate a strong understanding of training management systems and possess relevant experience in similar projects. Additionally, the tender emphasizes the importance of timely response to service requests and the provision of regular maintenance schedules. The location of the services will be specified in the tender documents, and interested parties are encouraged to review all requirements carefully before submitting their proposals. This project falls within the education and training sector, highlighting the commitment to improving training delivery through effective management solutions.

This is a services contract in the health and medical services, education and training and information and communication technology sectors, with a focus on IT support. Located in Portugal, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 2,695.

Published through base_gov_pt, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the health and medical services sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

Original language: Portuguese

This tender seeks comprehensive Support and Maintenance Services for a Training Management Platform within Portugal. The contracting authority, whose identity will be detailed in the full tender documents, is looking to secure expert assistance to ensure the optimal functioning, reliability, and ongoing development of its existing training management system. The objective is to maintain a robust and efficient platform that supports the organization's training initiatives and administrative processes.

This procurement typically involves a range of services essential for the upkeep of complex software solutions. Potential bidders can expect requirements to cover routine system maintenance, including regular updates, patching, and performance monitoring. Furthermore, the tender will likely solicit detailed proposals for technical support, encompassing troubleshooting, incident resolution, and user assistance. Advanced support may also be required, potentially including proactive system health checks, security vulnerability management, and performance tuning. Depending on the platform's architecture and strategic importance, the scope might extend to minor enhancements or adaptation services to address evolving user needs or regulatory changes. Bidders will need to demonstrate a strong understanding of training management systems, proven technical expertise, and a commitment to service level agreements (SLAs) that guarantee timely and effective support. The contract will be governed by Portuguese public procurement regulations.

Data provenance

This notice is sourced from base_gov_pt and was originally published on February 27, 2026. Last refreshed 10 days ago. Original language: Portuguese. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About CTE - Centro de Formação para a Transição Energética

CTE - Centro de Formação para a Transição Energética has issued 30 procurement notices on BidsFactory, including 0 currently open and 20 awarded contracts. Activity concentrates in General Supplies & Services, Information & Communication Technology, and Education & Training. All notices are published for Portugal. Notices are distributed via base_gov_pt and TED - Tenders Electronic Daily (EU). Most recent publication: June 5, 2026.

Frequently asked questions about this tender

Where will the contract be performed?

The contract is for delivery in Portugal. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit base_gov_pt to access the full notice, required documents, and submission instructions provided by the contracting authority.

Is this tender still open?

No — the contract has already been awarded to Mestreclique - Sistemas de Informação, Lda. The award notice is archived on BidsFactory for transparency and market intelligence.

Who is the contracting authority?

This notice was issued by CTE - Centro de Formação para a Transição Energética in Portugal. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Health & Medical sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

What is the estimated budget?

The estimated contract value is Up to €2,695. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.