Corrective and Evolutionary Maintenance Services for CLINIDATA Systems for the year 2026
About This Opportunity
TranslatedThis tender seeks comprehensive corrective and evolutionary maintenance services for the CLINIDATA systems, specifically for the year 2026. The objective is to ensure the continued optimal performance, reliability, and security of these critical healthcare information systems. Corrective maintenance will address any defects, bugs, or malfunctions that arise, aiming to restore system functionality promptly and efficiently. Evolutionary maintenance will focus on enhancing the systems, incorporating new features, adapting to evolving technological landscapes, and meeting new user requirements or regulatory changes. This includes potential upgrades, modifications, and optimizations to improve user experience, data processing capabilities, and overall system robustness. The scope of services is expected to cover all aspects of system maintenance, from software updates and patches to performance tuning and potential integration with other healthcare platforms. Bidders will be evaluated based on their technical expertise, proven experience in maintaining similar clinical data management systems, proposed methodologies, and cost-effectiveness. This contract is crucial for maintaining the integrity and operational continuity of the CLINIDATA systems, which are vital for clinical data management and research within the organization. Successful bidders will be expected to provide timely support and proactive maintenance strategies throughout the contract period.
This is a services contract in the information and communication technology and security and defense sectors. Located in Portugal, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 6,295.
Published through base_gov_pt, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Auto-translated from PortugueseThis tender, originating from Portugal and published on the BASE public procurement portal, seeks comprehensive Corrective and Evolutionary Maintenance Services for the CLINIDATA Systems for the year 2026. The contracting authority, seeking these services, is looking for a qualified provider to ensure the continued optimal performance, reliability, and ongoing development of its CLINIDATA systems.
The scope of this procurement encompasses both reactive maintenance, addressing any faults or breakdowns that may occur to restore full functionality, and proactive evolutionary maintenance. This evolutionary aspect suggests a need for services that will improve the systems over time, potentially through updates, enhancements, or adaptations to evolving operational requirements and technological advancements.
Typical requirements for such a service contract would include the provision of skilled technical personnel, adherence to service level agreements (SLAs) for response and resolution times, comprehensive incident management, problem management, and change management processes. Furthermore, bidders may be expected to demonstrate a robust understanding of the CLINIDATA systems, a proven track record in similar maintenance and support contracts, and the capacity to deliver services across Portugal. The contract is anticipated to cover the entire calendar year of 2026, requiring a stable and dedicated service provider.
Data provenance
This notice is sourced from base_gov_pt and was originally published on March 3, 2026. Last refreshed 21 days ago. Original language: Portuguese. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Unidade Local de Saúde de Santo António, E. P. E.
Unidade Local de Saúde de Santo António, E. P. E. has issued 509 procurement notices on BidsFactory, including 11 currently open and 449 awarded contracts. Activity concentrates in Health & Medical, General Supplies & Services, and Information & Communication Technology. All notices are published for Portugal. Notices are distributed via base_gov_pt. Most recent publication: August 31, 2026.
Frequently asked questions about this tender
Where will the contract be performed?
The contract is for delivery in Portugal. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit base_gov_pt to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to Maxdata Software S.A.. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Unidade Local de Saúde de Santo António, E. P. E. in Portugal. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
What is the estimated budget?
The estimated contract value is Up to €6,295. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.
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