Maintenance services for VNA/PACS
About This Opportunity
TranslatedThis tender is for the acquisition of maintenance services for the VNA/PACS (Vendor Neutral Archive/Picture Archiving and Communication System). The procurement is being conducted through a direct award procedure, indicating a specific or urgent need for these services. The VNA/PACS is a critical component in healthcare settings, responsible for storing, retrieving, and managing medical images and associated data in a vendor-neutral format. Ensuring the continuous and optimal functioning of this system is paramount for diagnostic imaging workflows and patient care. The maintenance services required likely encompass routine checks, software updates, hardware support, troubleshooting, and potentially system upgrades. The objective is to secure a reliable service provider that can guarantee the availability, performance, and security of the VNA/PACS, thereby preventing disruptions to clinical operations. This direct award suggests that the current provider or a specific expert is being engaged to maintain this essential medical IT infrastructure, ensuring uninterrupted access to vital patient imaging information.
This is a services contract in the information and communication technology, health and medical services and humanitarian aid sectors. Located in Portugal, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 94,740.
Published through base_gov_pt, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Original language: PortugueseThis tender, originating from Portugal and accessible via the BASE public procurement portal, seeks a direct award for maintenance services related to a VNA/PACS (Vendor Neutral Archive / Picture Archiving and Communication System). The contracting authority, though not explicitly named in the provided snippet, is a public entity within Portugal responsible for healthcare or medical imaging services.
The procurement concerns the essential ongoing support and upkeep of a VNA/PACS system. Such systems are critical infrastructure in modern healthcare settings, managing the storage, retrieval, and distribution of medical images and associated data. The maintenance services typically encompass a range of activities designed to ensure the system's optimal performance, reliability, and security. This often includes scheduled preventative maintenance, emergency repair services, software updates and patches, system configuration adjustments, and potentially hardware support if integrated. Furthermore, bidders may be expected to provide technical support, troubleshooting assistance, and ensure compliance with relevant data protection and healthcare regulations. The direct award nature of this tender suggests a need for a swift procurement process, potentially indicating an existing relationship or a specific, pre-identified service provider. This opportunity is for organizations with proven expertise in maintaining complex medical imaging IT infrastructure.
Data provenance
This notice is sourced from base_gov_pt and was originally published on March 9, 2026. Last refreshed 6 days ago. Original language: Portuguese. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Direção Regional da Saúde
Direção Regional da Saúde has issued 21 procurement notices on BidsFactory, including 0 currently open and 17 awarded contracts. Activity concentrates in Information & Communication Technology, Health & Medical, and General Supplies & Services. All notices are published for Portugal. Notices are distributed via base_gov_pt. Most recent publication: June 11, 2026.
Frequently asked questions about this tender
What is the estimated budget?
The estimated contract value is Up to €94,740. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.
Where will the contract be performed?
The contract is for delivery in Portugal. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit base_gov_pt to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to Art Ces, Unipessoal Lda. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Direção Regional da Saúde in Portugal. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
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