Maintenance Services for RISI Management Systems for the Year 2026
About This Opportunity
TranslatedThis tender concerns the provision of maintenance services for the RISI (Risk Information System and Incident Management) Management Systems, specifically for the year 2026. The scope of work involves ensuring the continuous and efficient operation of these critical systems, which are integral to the organization's risk and incident management processes. Key activities will likely include routine maintenance, software updates, bug fixes, performance optimization, and potentially technical support to address any issues that may arise during the contract period. The successful bidder will be responsible for maintaining the integrity, security, and availability of the RISI systems, ensuring they meet the organization's operational requirements. This contract is crucial for maintaining robust risk assessment and incident response capabilities. Further details regarding specific technical specifications, service level agreements (SLAs), and performance metrics are expected to be outlined in the full tender documentation. The tender is open to qualified service providers with proven experience in managing and maintaining complex information systems, particularly those related to risk and incident management. Interested parties are advised to review the complete tender package for eligibility criteria, submission deadlines, and evaluation procedures.
This is a services contract in the information and communication technology, security and defense and construction and civil works sectors, with a focus on Rehabilitation and Software. Located in Portugal, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 21,501.
Published through base_gov_pt, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Original language: PortugueseThis tender, originating from Portugal and advertised on the BASE public procurement portal, seeks comprehensive maintenance services for the RISI Management Systems for the year 2026. The contracting authority, operating within Portugal's public sector, is looking to ensure the continued optimal performance, reliability, and security of its critical RISI (Registro de Informação de Segurança Integrada) management systems.
This procurement is for essential ongoing support and maintenance. Typical requirements for such a tender would include a range of technical services, such as proactive system monitoring, routine preventative maintenance, emergency troubleshooting and repair, software updates and patching, and potentially performance optimization. Bidders are expected to demonstrate a strong understanding of integrated information security management systems and possess the technical expertise to address any potential operational issues promptly and effectively. Furthermore, the scope may encompass aspects of system security, data integrity, and ensuring compliance with relevant Portuguese regulations and standards.
Qualified suppliers with proven experience in managing complex IT systems within public administration environments are encouraged to submit their proposals. The objective is to secure a robust maintenance agreement that guarantees the seamless operation of the RISI Management Systems throughout the specified contract period.
Data provenance
This notice is sourced from base_gov_pt and was originally published on March 3, 2026. Last refreshed 1 day ago. Original language: Portuguese. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Instit. Port. Oncologia Coimbra Francisco Gentil
Instit. Port. Oncologia Coimbra Francisco Gentil has issued 156 procurement notices on BidsFactory, including 1 currently open and 151 awarded contracts. Activity concentrates in General Supplies & Services, Health & Medical, and Information & Communication Technology. All notices are published for Portugal. Notices are distributed via base_gov_pt. Most recent publication: May 18, 2026.
Frequently asked questions about this tender
Where will the contract be performed?
The contract is for delivery in Portugal. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit base_gov_pt to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to RISI-EXPERT SOFTWARE SOLUTIONS, LDA. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Instit. Port. Oncologia Coimbra Francisco Gentil in Portugal. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
What is the estimated budget?
The estimated contract value is Up to €21,501. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.
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