IT Maintenance and Assistance Services and License Renewal for JF Loures

This tender concerns the provision of IT maintenance and assistance services, along with the renewal of software licenses for Junta de Freguesia (JF) Loures. The objective is to secure a qualified service provider capable of ensuring the optimal functioning and security of the IT infrastructure and systems utilized by JF Loures. The scope of work is expected to encompass a range of technical support activities, including but not limited to, hardware and software maintenance, troubleshooting, technical assistance to users, network management, and data security. Furthermore, the contract will involve the management and renewal of various software licenses essential for the daily operations of the Junta de Freguesia. Key requirements will likely include demonstrated expertise in IT support, a proven track record with public administration entities, adherence to strict service level agreements (SLAs), and the ability to provide timely and effective technical solutions. The selected provider will be responsible for maintaining the integrity and availability of IT services, thereby supporting the administrative and operational efficiency of JF Loures. This procurement process aims to establish a reliable partnership to manage and enhance the technological resources of the organization.

This is a services contract in the information and communication technology, security and defense and general supplies sectors. Located in Portugal, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 6,127.

Published through base_gov_pt, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.