Maintenance and Support Services for the Archeevo Solution

This tender, identified by reference OA001926, is for the provision of maintenance and support services for a specific software solution named 'Archeevo'. Archeevo likely refers to a system for document management, archiving, or records management, possibly with a focus on historical or archival content. The contracting authority requires ongoing technical support to ensure the smooth operation, reliability, and up-to-date functionality of the Archeevo solution. The services will typically include troubleshooting technical issues, software updates and patches, system monitoring, user support, and potentially system optimization or minor enhancements. The tender will specify the service level agreements (SLAs), response times, scope of support, and required expertise of the service provider. The objective is to maintain the integrity and usability of the Archeevo system, ensuring that the organization can effectively manage its digital assets and records throughout the contract period.

This is a services contract in the information and communication technology and Monitoring Evaluation sectors, with a focus on IT support. Located in Portugal, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 43,050.

Published through base_gov_pt, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.