Support Services for the MOG Solution of AGS and AGP of Lisbon and AGS of Porto
About This Opportunity
TranslatedThis tender pertains to the provision of support services for the MOG solution utilized by the Lisbon AGS and AGP, as well as the AGS of Porto. The objective is to ensure the effective operation and maintenance of the MOG system, which is critical for the management of airport operations. Key requirements include expertise in system integration, technical support, and troubleshooting capabilities. The tender emphasizes the need for a service provider with a proven track record in similar projects, particularly within the aviation sector. The successful bidder will be expected to deliver timely and efficient support, ensuring minimal disruption to airport services. Additionally, the tender outlines the importance of compliance with relevant regulations and standards governing airport operations. Interested parties should prepare to demonstrate their qualifications and experience in handling complex IT solutions within the context of airport management. The location of the services will primarily be in Lisbon and Porto, focusing on enhancing operational efficiency and reliability of the MOG solution. Bidders are encouraged to submit their proposals in accordance with the specified guidelines and deadlines outlined in the tender documentation.
This is a services contract in the information and communication technology, security and defense and construction and civil works sectors, with a focus on Ports and IT support. Located in Portugal, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 83,812.
Published through base_gov_pt, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Original language: PortugueseThis tender seeks comprehensive support services for the MOG Solution within the AGS and AGP of Lisbon, as well as the AGS of Porto, in Portugal. The contracting authority, operating through the national public procurement portal BASE (base.gov.pt), is looking to establish a service agreement to ensure the continued operational efficiency and maintenance of this critical IT infrastructure. The procurement falls under public sector IT services, specifically focusing on specialized technical support for a given solution.
Prospective bidders are expected to demonstrate significant experience in providing similar support for complex IT systems. Typical requirements for such tenders include proactive monitoring, incident management, problem resolution, and regular system updates and patching. Bidders will likely need to offer service level agreements (SLAs) guaranteeing response and resolution times, along with comprehensive technical documentation and knowledge transfer. Furthermore, the ability to provide on-site and remote support, potentially in Portuguese, will be a key consideration. Security compliance and adherence to relevant data protection regulations will also be essential. This opportunity is aimed at established IT service providers with a proven track record in supporting enterprise-level solutions within the Portuguese public sector.
Data provenance
This notice is sourced from base_gov_pt and was originally published on February 27, 2026. Last refreshed today. Original language: Portuguese. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Rádio e Televisão de Portugal, SA
Rádio e Televisão de Portugal, SA has issued 52 procurement notices on BidsFactory, including 2 currently open and 42 awarded contracts. Activity concentrates in Information & Communication Technology, General Supplies & Services, and Governance & Public Administration. All notices are published for Portugal. Notices are distributed via base_gov_pt. Most recent publication: May 15, 2026.
Frequently asked questions about this tender
Where will the contract be performed?
The contract is for delivery in Portugal. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit base_gov_pt to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to VANTEC-TECNOL.VANG.ST.INFORM.,SA. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Rádio e Televisão de Portugal, SA in Portugal. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
What is the estimated budget?
The estimated contract value is Up to €83,812. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.
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