ASSISTANCE AND MAINTENANCE SERVICE FOR THE SMART*H-ERP APPLICATION

This tender concerns the provision of assistance and maintenance services for the SMART*H-ERP application. The contracting authority is the AZIENDA SOCIO -SANITARIA TERRITORIALE RHODENSE, located in Garbagnate Milanese, Milan. The contract, identified by CIG B69906E574, falls under the category of software-related services (CPV code). The nature of the contract is for services, and the procurement procedure followed was a negotiated procedure without prior publication of a call for competition. The estimated value of the contract was EUR 490,439.40. The contract has been awarded to Data Processing S.p.A. for the same amount, EUR 490,439.40. This service is crucial for ensuring the continued operational efficiency and support of the SMART*H-ERP system, which is likely a vital enterprise resource planning system for the healthcare authority. The scope of work would typically include technical support, software updates, bug fixing, and potentially system enhancements to maintain the application's performance and reliability. The focus on a negotiated procedure suggests a specific need or a pre-existing relationship with the service provider, ensuring continuity of service for this critical healthcare IT infrastructure.

This is a services contract in the information and communication technology sector, with a focus on Software and Enterprise Systems. Located in Italy, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 490,439.

Published through ANAC (Italy), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.