Social media analytics and listening

National Audit Office

Published: Dec 15, 2025

Updated: Jun 18, 2026

Source: uk_contracts_finder

This tender has been awarded

Awarded to Fenix Media Limited T/A Pulsar — £64,800

Browse open Information & Communication Technology tenders in United Kingdom

About This Opportunity

United Kingdom contract award (ICT & digital): Social media analyti. By National Audit Office. Awarded to Fenix Media Limited T/A Pulsar (GBP 65K, Dec 2025).

This is a services contract in the information and communication technology, media and communication and audit and accounting sectors, with a focus on Data Analytics, Digital Media and Risk Assessment. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 64,800.

Published through UK Contracts Finder, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

The National Audit Office (NAO) has awarded a contract to Fenix Media Limited T/A Pulsar via the Crown Commercial Service's G-Cloud 14 framework. The supplier will provide NAO with social listening (using Trac) and social analytics (using Core) service.
The contract will commence on Friday, 12 December 2025, with an initial term of one year, ending on Friday, 11 December 2026. There are two optional 12-month extensions, which could extend the contract until Monday, 11 December 2028.
The estimated total contract value, inclusive of VAT, is up to £64,800 over the potential three-year duration.. CPV: Advertising and marketing services (79340000). Procedure: Call-off from a framework agreement. Suitable for SMEs. Suitable for VCSEs

Data provenance

This notice is sourced from UK Contracts Finder and was originally published on December 15, 2025. Last refreshed 6 days ago. Reference: Social media. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About National Audit Office

National Audit Office has issued 117 procurement notices on BidsFactory, including 0 currently open and 113 awarded contracts. Activity concentrates in Information & Communication Technology, Audit, Accounting & Risk, and Consulting. Tenders span 2 countries including Malta and United Kingdom. Notices are distributed via UK Contracts Finder, UK FTS - Find a Tender Service, and Malta eTenders. Most recent publication: June 17, 2026.

Frequently asked questions about this tender

How much was the contract awarded for?

Fenix Media Limited T/A Pulsar was awarded the contract for £64,800. The figure reflects the value disclosed by the contracting authority in the award notice.

Where will the contract be performed?

The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit UK Contracts Finder to access the full notice, required documents, and submission instructions. Quote reference Social media when communicating with the contracting authority.

Is this tender still open?

No — the contract has already been awarded to Fenix Media Limited T/A Pulsar. The award notice is archived on BidsFactory for transparency and market intelligence.

Who is the contracting authority?

This notice was issued by National Audit Office in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.