Software for editorial processing and community management Social Media

Auto-translated from German

Original title: Software für redaktionelle Bearbeitung und Communitymanagement Social Media

ÜSTRA Hannoversche Verkehrsbetriebe Aktiengesellschaft

Published: Oct 10, 2026

Updated: Oct 14, 2026

Source: DÖE Bekanntmachungsservice (Germany)

About This Opportunity

This is a supplies contract in the information and communication technology, Social Protection and trade and industry sectors, with a focus on Software. Located in Germany, Europe, this opportunity is open to firms and consortiums.

Published through DÖE Bekanntmachungsservice (Germany), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for the supply of goods in the information and communication technology sector. Supply contracts typically require bidders to demonstrate product compliance with technical specifications, delivery capacity, and relevant certifications. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Auto-translated from German

For more than 10 years, ÜSTRA Hannoversche Verkehrsbetriebe Aktiengesellschaft has been present on Facebook, Instagram, and YouTube. To be able to fully manage these (and possibly other) social media presences – in both editorial and community management areas – we require web-based software. ÜSTRA's Social Media Team consists of employees from the Marketing/External Communications and Customer Service departments. Due to long service hours, there is a shift system. Therefore, we need approx. 65 licenses, 55 of which, however, only require the functions essential for community management. This software is the connection to ÜSTRA's social media presences on Facebook, Instagram, YouTube and – optionally – to other social media platforms such as TikTok and LinkedIn. User inquiries (fans or followers – depending on the platform) are received as direct messages, comments, posts, or replies in the system and can be processed from there (answered, forwarded by email, assigned internally, sorted away, or deleted on the platform). An easily understandable dashboard is important here, which clearly shows the users at a glance which "tickets" are still open and which are currently being processed by other users, in order to avoid duplicate processing.

Data provenance

This notice is sourced from DÖE Bekanntmachungsservice (Germany) and was originally published on October 10, 2026. Last refreshed 16 days ago. Original language: German. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About ÜSTRA Hannoversche Verkehrsbetriebe Aktiengesellschaft

ÜSTRA Hannoversche Verkehrsbetriebe Aktiengesellschaft has issued 68 procurement notices on BidsFactory, including 7 currently open and 40 awarded contracts. Activity concentrates in Information & Communication Technology, Transport & Logistics, and Architecture & Engineering Services. All notices are published for Germany. Notices are distributed via TED - Tenders Electronic Daily (EU) and DÖE Bekanntmachungsservice (Germany). Most recent publication: October 28, 2026.

Frequently asked questions about this tender

Who is the contracting authority?

This notice was issued by ÜSTRA Hannoversche Verkehrsbetriebe Aktiengesellschaft in Germany. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Supplies contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in Germany. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit DÖE Bekanntmachungsservice (Germany) to access the full notice, required documents, and submission instructions provided by the contracting authority.