Tenders/SOLE SOURCE NOTICE - Customer FIRST Support and Services Program at Premium Level

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SOLE SOURCE NOTICE - Customer FIRST Support and Services Program at Premium Level

City of Salem

Published: Jul 2, 2026

Updated: Jul 2, 2026

Source: oregonbuys_or

About This Opportunity

This is a services contract in the information and communication technology sector. Located in United States, North America, this opportunity is open to firms and consortiums. Proposals must be submitted before July 7, 2026.

Published through OregonBuys, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

The City of Salem, United States, has issued a SOLE SOURCE NOTICE for Customer FIRST Support and Services at Premium Level. This notification indicates an intent to procure specialized support and services from a specific vendor without a competitive bidding process, based on the assertion that only this particular vendor can provide the required goods or services. The 'Customer FIRST Support and Services Program at Premium Level' suggests a contract for ongoing technical support, maintenance, and potentially advanced services related to a specific software, hardware, or system critical to the city's operations. Such sole-source procurements are typically justified when a product is proprietary, requires specialized vendor expertise, or is part of an existing integrated system where interoperability is essential. The notice serves as a public announcement, allowing for potential challenges or inquiries before the contract is finalized. The premium level implies a comprehensive support package likely including rapid response times, dedicated account management, and advanced troubleshooting.

Data provenance

This notice is sourced from OregonBuys and was originally published on July 2, 2026. Last refreshed 1 day ago. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About City of Salem

City of Salem has issued 110 procurement notices on BidsFactory, including 15 currently open and 0 awarded contracts. Activity concentrates in Governance & Public Administration, General Supplies & Services, and Construction & Civil Works. All notices are published for United States. Notices are distributed via OregonBuys and Virginia eVA. Most recent publication: July 2, 2026.

Frequently asked questions about this tender

Where will the contract be performed?

The contract is for delivery in United States. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit OregonBuys to access the full notice, required documents, and submission instructions provided by the contracting authority.

When does this tender close?

The submission deadline is July 7, 2026. You have 4 days left to prepare and submit your proposal to the contracting authority.

Who is the contracting authority?

This notice was issued by City of Salem in United States. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.