Soportes de Fabricante VxRail - IBDC
About This Opportunity
Services contract awarded by Chile Mercadopublico (Chile): Soportes de Fabrican. ICT & digital. Awarded to AQUANTA INGENIERIA COMPUTACIONAL (CLP 43K, Apr 2026).
This is a services contract in the information and communication technology, architecture and engineering and environment and climate sectors, with a focus on Hardware and IT support. Located in Chile, Latin America, this opportunity is open to firms and consortiums.
Published through Chile Mercado Publico, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
This tender, originating from Chile and accessible via the chile_mercadopublico platform, seeks the provision of VxRail Manufacturer Support services for the IBDC. The procurement is focused on securing essential technical support and maintenance for Dell EMC VxRail hyperconverged infrastructure solutions. These services are critical for ensuring the ongoing operational efficiency, reliability, and performance of the IBDC's IT environment.
The contracting authority is looking to establish a contractual agreement that covers a defined period, detailing the scope of support required. Typical requirements for such tenders include comprehensive hardware and software support, including incident management, problem resolution, and access to manufacturer-level expertise. Vendors are expected to demonstrate their ability to provide timely and effective support, potentially including 24/7 availability, on-site technical assistance, and proactive monitoring to prevent potential issues.
Furthermore, bidders will likely need to outline their experience with VxRail systems and their overall service delivery capabilities. This may involve providing details on their support infrastructure, certified technicians, and established processes for handling complex technical challenges. The tender aims to identify a qualified vendor capable of delivering high-quality, manufacturer-backed support to safeguard the IBDC's critical IT assets and minimize any potential downtime. The ultimate goal is to secure a robust support agreement that aligns with the organization's operational needs and strategic objectives.
Data provenance
This notice is sourced from Chile Mercado Publico and was originally published on March 7, 2026. Last refreshed 2 days ago. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
Frequently asked questions about this tender
Is this tender still open?
No — the contract has already been awarded to AQUANTA INGENIERIA COMPUTACIONAL SPA. The award notice is archived on BidsFactory for transparency and market intelligence.
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
How much was the contract awarded for?
AQUANTA INGENIERIA COMPUTACIONAL SPA was awarded the contract for CLP 43,190. The figure reflects the value disclosed by the contracting authority in the award notice.
Where will the contract be performed?
The contract is for delivery in Chile. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit Chile Mercado Publico to access the full notice, required documents, and submission instructions provided by the contracting authority.
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