Tenders/Procurement of application performance and availability monitoring service via direct procurement
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Procurement of application performance and availability monitoring service via direct procurement

Auto-translated from fi
Original title: Sovellusten suorituskyvyn ja saatavuuden seurantapalvelun hankkiminen suorahankintana
Oikeusrekisterikeskus
Published: Jun 27, 2026
Updated: Jul 8, 2026
Source: hilma_fi

About This Opportunity

This is a services contract in the governance and public administration and Monitoring Evaluation sectors, with a focus on Procurement Reform. Located in Finland, Europe, this opportunity is open to firms and consortiums.

Published through Hilma Finland, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the governance and public administration sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This is an advance notice — the formal tender is expected to be published shortly. Interested parties can use this time to prepare documentation and identify potential partners.

Description

Auto-translated from fi

Procurement of application performance and availability monitoring service via direct procurement The Legal Register Centre (hereinafter also "ORK" and "procurement unit") has procured an application performance and availability monitoring service (APM/Dynatrace) from the Finnish State IT Centre Valtori, whose service provider in the procurement is Vivicta Oy. Valtori has informed ORK on June 12, 2026, that it will cease offering this service to its clients on December 31, 2026. Upon receiving this notification, ORK immediately began preparing the procurement of a replacement service. However, the new service cannot be implemented automatically; it requires a system-specific implementation project to configure the service and carry out the transfers.

The subject of the procurement is the acquisition of an application performance and availability monitoring service for a transition period until the systems dependent on the service have been migrated and the new replacement service has been gradually implemented. The procurement is a temporary solution that enables a managed transition towards a new service solution. The procurement is a service package that includes both the service and the necessary licenses.

A fixed-term contract of one year will be concluded for this procurement. The procurement also includes two options, which are described in more detail in the "Description of Additional Procurement Opportunities" and "Description of Contract Option Periods" sections of the notice. The procurement unit states that the duration of the transition arrangement is significantly influenced by the fact that this is not a single software but a broad service and system entity, where change management, continuity, information security, and operational transition must be managed carefully. The procurement unit estimates that the implementation of the replacement service will be possible in its systems no earlier than during 2027. However, the procurement unit states that there are inevitably uncertainties associated with the overall schedule for system migrations and the implementation of the new service. The procurement will not be extended beyond what is necessary to ensure the system migration and the implementation of the replacement service. The direct procurement is therefore limited to the necessary transition period and is arranged in such a way that system migrations and the new service can be implemented in a managed manner without interruption of services, which would cause serious harm to the procurement unit's customer service production.

Lot 1: Procurement of application performance and availability monitoring service via direct procurement
The Legal Register Centre (hereinafter also "ORK" and "procurement unit") has procured an application performance and availability monitoring service (APM/Dynatrace) from the Finnish State IT Centre Valtori, whose service provider in the procurement is Vivicta Oy. Valtori has informed ORK on June 12, 2026, that it will cease offering this service to its clients on December 31, 2026. Upon receiving this notification, ORK immediately began preparing the procurement of a replacement service. However, the new service cannot be implemented automatically; it requires a system-specific implementation project to configure the service and carry out the transfers.

The subject of the procurement is the acquisition of an application performance and availability monitoring service for a transition period until the systems dependent on the service have been migrated and the new replacement service has been gradually implemented. The procurement is a temporary solution that enables a managed transition towards a new service solution. The procurement is a service package that includes both the service and the necessary licenses.

A fixed-term contract of one year will be concluded for this procurement. The procurement also includes two options, which are described in more detail in the "Description of Additional Procurement Opportunities" and "Description of Contract Option Periods" sections of the notice. The procurement unit states that the duration of the transition arrangement is significantly influenced by the fact that this is not a single software but a broad service and system entity, where change management, continuity, information security, and operational transition must be managed carefully. The procurement unit estimates that the implementation of the replacement service will be possible in its systems no earlier than during 2027. However, the procurement unit states that there are inevitably uncertainties associated with the overall schedule for system migrations and the implementation of the new service. The procurement will not be extended beyond what is necessary to ensure the system migration and the implementation of the replacement service. The direct procurement is therefore limited to the necessary transition period and is arranged in such a way that system migrations and the new service can be implemented in a managed manner without interruption of services, which would cause serious harm to the procurement unit's customer service production.

CPV: 72000000 48000000

Organisation: Oikeusrekisterikeskus

Procedure: neg-wo-call

Data provenance

This notice is sourced from Hilma Finland and was originally published on June 27, 2026. Last refreshed 82 days ago. Original language: fi. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Oikeusrekisterikeskus

Oikeusrekisterikeskus has issued 27 procurement notices on BidsFactory, including 4 currently open and 12 awarded contracts. Activity concentrates in Information & Communication Technology, General Supplies & Services, and Law & Legal Services. All notices are published for Finland. Notices are distributed via Hilma Finland and TED - Tenders Electronic Daily (EU). Most recent publication: September 11, 2026.

Frequently asked questions about this tender

Where will the contract be performed?

The contract is for delivery in Finland. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit Hilma Finland to access the full notice, required documents, and submission instructions provided by the contracting authority.

Who is the contracting authority?

This notice was issued by Oikeusrekisterikeskus in Finland. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Governance & Public Administration sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

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Key Details

Contract Type
Services
Eligibility
Firms / Consortiums
Language
fi

Source

hilma_fi
hilma_fi
Official Source

Contracting Authority

Oikeusrekisterikeskus
🇫🇮Finland

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