Support Utilisateurs MutuAlisé TRAnsversal (SUMATRA) – Lot 2
About This Opportunity
TranslatedThis tender concerns Lot 2 of the Transversal Mutualized User Support (SUMATRA) project. The scope of work includes providing assistance, user support, and change management for business applications managed by the DNUM (Directorate of Digital Services), DGEFP (General Directorate for Employment and Vocational Training), and DGCS (General Directorate for Social Cohesion). This service is crucial for ensuring the smooth operation and effective utilization of key government IT systems. The support provided will help users adapt to new functionalities, resolve technical issues, and optimize their use of the applications, thereby enhancing the efficiency and effectiveness of the involved directorates' operations. The tender focuses on delivering high-quality user support and facilitating user adoption.
This is a services contract in the information and communication technology sector. Located in France, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 7.
Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Auto-translated from FrenchAssistance, user support, and change management for business applications managed by DNUM (Digital Directorate), DGEFP (General Directorate for Employment and Vocational Training), and DGCS (General Directorate for Social Cohesion)
Data provenance
This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on April 1, 2026. Last refreshed 26 days ago. Original language: French. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Tribunal Administratif de Paris
Tribunal Administratif de Paris has issued 2 procurement notices on BidsFactory, including 0 currently open and 1 awarded contracts. Activity concentrates in Finance & Banking and Information & Communication Technology. All notices are published for France. Notices are distributed via TED - Tenders Electronic Daily (EU). Most recent publication: April 28, 2026.
Frequently asked questions about this tender
Who is the contracting authority?
This notice was issued by Tribunal Administratif de Paris in France. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
How much was the contract awarded for?
KLEE CONSEIL & INTEGRATION, was awarded the contract for €22,050,000. The figure reflects the value disclosed by the contracting authority in the award notice.
Where will the contract be performed?
The contract is for delivery in France. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to KLEE CONSEIL & INTEGRATION,. The award notice is archived on BidsFactory for transparency and market intelligence.
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