Technical Support Specialist #2 - Readvert
About This Opportunity
Request for Expression of Interest | Project: Digital Republic of the Marshall Islands Project | Method: Individual Consultant Selection | Ref: MH-DIDA-576425-CS-INDV
This is a consulting contract in the information and communication technology sector. Located in Marshall Islands, Asia, this opportunity is open to individual consultants.
Published through WB - World Bank, a multilateral development bank that follows standardized international procurement guidelines. Projects funded by multilateral institutions are generally open to international bidders from eligible member countries for consulting in the information and communication technology sector. Consulting assignments are typically evaluated with a strong emphasis on the technical proposal, including the methodology and qualifications of key experts. Shortlisted firms may be invited to submit financial proposals in a second stage. Interested parties should review the full documentation on the original source before submitting their proposal.
Description
REQUEST FOR EXPRESSIONS OF INTEREST (REOI)
(INDIVIDUAL CONSULTING SERVICES)
Republic of the Marshall Islands (RMI)
Digital RMI Project
P171517
Assignment Title:
Reference No.: MH-DIDA-576425-CS-INDV Digital Unit: Government Technical Support Specialist/s
(Majuro based position)
The Government of the Republic of the Marshall Islands (the Government) is undertaking a major investment program supported by the World Bank under the Digital RMI Project (Project). The development objective includes establishing the critical foundations for digital government services and the digital economy.
To support the development of digital government services and a digital economy the Government, with World Bank funding support, has established a Digital Unit reporting into the Office of the Chief Secretary.
The Project is under implementation and closes in August 2028. The Digital Unit is based in Majuro and currently comprises two Technical Support Specialists, with the Director position under open competitive recruitment. Work currently underway includes the migration of government users to Microsoft 365, an Azure landing zone, consolidation of government onto the rmi.gov.mh domain, a new government web portal, electronic signature and workflow tooling, and the first e-Services and Digital ID releases.
The Director of the Digital Unit is now seeking to recruit a third technical support specialist staff member who will help progress the Digital Unit work program and support the rollout of the Microsoft platform, and applications as approved in the RMI Future State Roadmap Report. The role involves working closely with relevant Ministry(s) to provide technical support for the implementation of and migration to the Microsoft platform and associated applications.
A description of the Digital Unit’s functions is set out in the position description in terms of reference, and a copy of the Future State Roadmap Report can be provided on request.
The role is based in Majuro. This is a full-time position and is for a contracted period from 1 January 2027 to 31 August 2028 (with the possibility of an extension), with a 3-month probationary period. It is expected that the role will commence on or about 1 January 2027. The remuneration will reflect the fact that this is a contracted role and not a permanent public sector role.
The detailed Terms of Reference (TOR) for the assignment can be supplied on request to the Project Officer galbert.robert@rmi.gov.mh.
Division of International Development Assistance (DIDA) now invites eligible Individuals (“Consultants”) to indicate their interest in providing the Services. Interested Consultants should provide information demonstrating that they have the required qualifications and relevant experience to perform the Services (attach curriculum vitae with description of experience in similar assignments, similar conditions, etc.). The criteria for selecting the Consultant are:
Mandatory Requirements (pass /fail)
The successful candidate shall:
Qualification (associate degree or equivalent, or higher) experience in Information Technology, Computer Science, or a related field ora minimum of 2 years of experience in technical support roles, preferably in a similar organizational context.
Proven expertise in administering networks, hardware, software, and operating systems
Advanced troubleshooting skills with a track record of effectively diagnosing and resolving complex technical issues.
Additional Desirable Requirements:
Experience in implementing and supporting Microsoft Products (Microsoft 365 and Azure)
Supporting Cloud infrastructure – an understanding of cloud architecture and operating principles
Demonstrated experience in coordinating software procurement and managing licensing tracking systems.
Strong communication and interpersonal abilities, with a knack for conveying technical concepts clearly.
Previous experience in conducting training sessions and facilitating knowledge transfer among team members.
The attention of interested Consultants is drawn to paragraph 3.14, 3.16 and 3.17 of the World Bank’s Procurement Regulations for IPF Borrowers dated November 2020 (“the Regulations”), setting forth the World Bank’s policy on conflict of interest.
Expressions of interest must be delivered in written form to the address below (in person, or by e-mail) by no later than 5pm 20 November 2026 (RMI time).
Galbert Robert
Project Officer
RMI Digital Unit
to galbert.robert@rmi.gov.mh
with copies to Siddharth Pimpale, Project Manager, siddharth.pimpale@ucg.co.nzmailto:galbert.robert@rmigov.mh
Data provenance
This notice is sourced from WB - World Bank and was originally published on October 18, 2026. Last refreshed today. Reference: OP00475966. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Digital Republic of the Marshall Islands Project
Digital Republic of the Marshall Islands Project has issued 5 procurement notices on BidsFactory, including 1 currently open and 3 awarded contracts. Activity concentrates in Information & Communication Technology, Education & Training, and Monitoring, Evaluation & Learning. Notices are distributed via WB - World Bank. Most recent publication: October 18, 2026.
Frequently asked questions about this tender
What type of contract is this?
This is a Consulting contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
Where will the contract be performed?
The contract is for delivery in Marshall Islands. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit WB - World Bank to access the full notice, required documents, and submission instructions. Quote reference OP00475966 when communicating with the contracting authority.
Who is the contracting authority?
This notice was issued by Digital Republic of the Marshall Islands Project in Marshall Islands. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
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