Technical Support for HPE Equipment and VMware Software Subscription

Auto-translated from sl

Original title: Tehnična podpora za opremo HPE in naročnina na uporabo programske opreme WMware

UNIVERZA V LJUBLJANI

Published: Dec 11, 2025

Updated: May 20, 2026

Source: TED - Tenders Electronic Daily (EU)

This tender has been awarded

Awarded to ADD trgovina, inženiring, vzdrževanje d.o.o., Tbilisijska 85, Ljubljana — €551,575

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About This Opportunity

Translated

This tender concerns the provision of essential technical support services for Hewlett Packard Enterprise (HPE) hardware and a subscription for the use of VMware software. The scope of the contract is to ensure the continued operational integrity and optimal performance of critical IT infrastructure components. Specifically, the services will cover technical assistance, maintenance, and updates for HPE equipment, which likely forms a core part of the procuring entity's data center or network infrastructure. Concurrently, the tender includes a subscription for VMware software, a leading virtualization platform. This subscription is crucial for maintaining access to the latest software versions, security patches, and support from VMware, enabling efficient management of virtualized environments. The objective is to secure uninterrupted service and access to expert technical resources for both the hardware and software elements, thereby minimizing downtime and ensuring business continuity. Further details regarding the specific HPE equipment models, the exact VMware software products and licensing terms, the duration of the support and subscription period, and any specific service level agreements (SLAs) are expected to be detailed in the full tender documentation. This procurement is vital for maintaining a robust and up-to-date IT environment.

This is a services contract in the information and communication technology sector, with a focus on Software and IT support. Located in Slovenia, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 640,000.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

Original language: sl

This tender, originating from Slovenia and published on the TED (Tenders Electronic Daily) platform, seeks technical support for Hewlett Packard Enterprise (HPE) hardware and a subscription for the use of VMware software. The contracting authority, managed by the Publications Office of the European Union, is looking to secure comprehensive and ongoing assistance for its existing HPE infrastructure and to ensure continued access to essential VMware software functionalities.

The procurement is focused on service-based offerings, specifically technical support and software licensing. Potential bidders are expected to demonstrate their capability to provide a high level of technical expertise related to HPE equipment, which may encompass hardware maintenance, troubleshooting, repair services, and potentially proactive monitoring and system health checks. Furthermore, the tender will require suppliers to offer and manage licenses for VMware software, ensuring compliance and access to the latest versions and associated updates.

Typical requirements for such tenders often include clearly defined service level agreements (SLAs) for response and resolution times, qualified and certified technical personnel, and established processes for incident management and problem resolution. For the software component, bidders will likely need to detail their licensing models, support structures for VMware products, and potentially offer advisory services related to virtualization strategies and optimizations. The contracting authority will be looking for reliable and cost-effective solutions to maintain the operational integrity of its IT environment.

Data provenance

This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on December 11, 2025. Last refreshed 1 day ago. Original language: sl. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About UNIVERZA V LJUBLJANI

UNIVERZA V LJUBLJANI has issued 27 procurement notices on BidsFactory, including 8 currently open and 15 awarded contracts. Activity concentrates in General Supplies & Services, Governance & Public Administration, and Education & Training. All notices are published for Slovenia. Notices are distributed via Slovenia e-JN and TED - Tenders Electronic Daily (EU). Most recent publication: May 18, 2026.

Frequently asked questions about this tender

Where will the contract be performed?

The contract is for delivery in Slovenia. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.

Is this tender still open?

No — the contract has already been awarded to ADD trgovina, inženiring, vzdrževanje d.o.o., Tbilisijska 85, Ljubljana. The award notice is archived on BidsFactory for transparency and market intelligence.

Who is the contracting authority?

This notice was issued by UNIVERZA V LJUBLJANI in Slovenia. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

How much was the contract awarded for?

ADD trgovina, inženiring, vzdrževanje d.o.o., Tbilisijska 85, Ljubljana was awarded the contract for €551,575. The figure reflects the value disclosed by the contracting authority in the award notice.