Temporary Hospitality, Catering and Events Staff for ACE

The University's Accommodation, Catering and Events (ACE) service operates a range of essential catering facilities that support students, staff, visitors and commercial activities across the University. To ensure continuity of these critical services, the University supplements its permanent workforce with temporary agency staff during periods of increased demand, seasonal peaks, planned events and where unforeseen staffing shortages arise.
Agency workers are engaged only where the existing permanent workforce is insufficient to meet operational requirements, helping to maintain service continuity, customer experience and contractual commitments.

The purpose of this procurement is to establish a Framework Agreement with suitably experienced staffing providers that have the capacity and capability to supply high-quality catering personnel at short notice, as and when required. The Framework value is indicative and non-committal.
This project is looking to establish a new framework agreement with suppliers who have the resource and capacity to work with the University to provide catering staffing resources as and when required.

ACE operates across the city of Edinburgh. There are multiple venues and location across this wide geographical area, where agency staff will be required to attend for work. All locations may require staff at any one date and time.
The volume and type of staff required will be dependent on business needs. Historical data highlights the roles where the highest volume of staff is required are:
- Catering Assistants – estimate 15+ on very busy days; and
- Plate Waiters/Silver Service Staff – estimate 50+ on very busy days.
Please be aware that these figures are given in good faith but may not be representative of future demand.

ACE operates across the city of Edinburgh. There are multiple venues and location across this wide geographical area, where agency staff will be required to attend for work. All locations may require staff at any one date and time.
The volume and type of staff required will be dependent on business needs. Historical data highlights the roles where the highest volume of staff is required are:
- Hotel Bedroom Attendants;
- Hotel Public Area Cleaners
- Student Property Domestic Cleaning Staff

ACE operates across the city of Edinburgh. There are multiple venues and location across this wide geographical area, where agency staff will be required to attend for work. All locations may require staff at any one date and time.
The volume and type of staff required will be dependent on business needs. Historical data highlights the roles where the highest volume of staff is required are:
- Head Chef – Rare but maybe required for interim periods of up to 3 months;
- Chef – estimate of up to 10+ on busier days;
- Kitchen Assistants – estimate 15 + on very busy days; and
- Kitchen Porter – estimate of up to 5+ on busier days.
Please be aware that these figures are given in good faith but may not be representative of future demand.