Tender for Customer Relationship Management System and Related Services
About This Opportunity
Framework contract awarded by The Higher Education Authority (Ireland): Tender for Customer. ICT & digital. Awarded to | Eaton Square Ltd (EUR 750K, May 2022).
This is a framework agreement contract in the information and communication technology sector. Located in Ireland, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 750,000.
Published through ireland_etenders_csv, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for framework agreement in the information and communication technology sector. Framework agreements establish terms for recurring procurement over a defined period. Selected firms are called upon as needs arise, making this a longer-term engagement opportunity. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Spend Category: Information and Communication Technology, and Office Equipment. Procedure: Open Procedure. Competition Type: Framework. Directive: Classic. Threshold: OJEU. Duration: 60 months. Bids received: 6.
Data provenance
This notice is sourced from ireland_etenders_csv and was originally published on August 19, 2021. Last refreshed 4 days ago. Reference: 196813. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About The Higher Education Authority
The Higher Education Authority has issued 58 procurement notices on BidsFactory, including 1 currently open and 48 awarded contracts. Activity concentrates in Consulting, Information & Communication Technology, and Media & Communications. All notices are published for Ireland. Notices are distributed via ireland_etenders_csv, eTenders - Ireland Public Procurement, and TED - Tenders Electronic Daily (EU). Most recent publication: June 1, 2026.
Frequently asked questions about this tender
What type of contract is this?
This is a Framework agreement contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
How much was the contract awarded for?
| Eaton Square Ltd was awarded the contract for €750,000. The figure reflects the value disclosed by the contracting authority in the award notice.
Where will the contract be performed?
The contract is for delivery in Ireland. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit ireland_etenders_csv to access the full notice, required documents, and submission instructions. Quote reference 196813 when communicating with the contracting authority.
Is this tender still open?
No — the contract has already been awarded to | Eaton Square Ltd. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by The Higher Education Authority in Ireland. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
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