The Decision-Making Service Support For Disabled Persons Railcard

Rail Delivery Group

Published: Jun 12, 2026

Updated: Jun 12, 2026

Source: uk_fts

About This Opportunity

This is a consulting contract in the transport and logistics sector. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums. Proposals must be submitted before July 13, 2026.

Published through UK FTS - Find a Tender Service, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for consulting in the transport and logistics sector. Consulting assignments are typically evaluated with a strong emphasis on the technical proposal, including the methodology and qualifications of key experts. Shortlisted firms may be invited to submit financial proposals in a second stage. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

We are seeking to appoint a Service Partner to manage an independent Decision-Making Service (DMS) function within the service that will provide decisions on a Disabled Persons Railcard applicant’s eligibility to purchase a DPRC according to eligibility criteria and rules. The service will focus exclusively on the review, validation, and outcome of DPRC applications, operating within the Rail Delivery Group’s (RDG) CRM infrastructure. This procurement does not include the provision of a customer contact handling service (e.g. inbound calls, webchat, or general enquiries). Instead, it is centred on the processing and assessment of applications and supporting evidence to determine customer eligibility.

Data provenance

This notice is sourced from UK FTS - Find a Tender Service and was originally published on June 12, 2026. Last refreshed today. Reference: 055927-2026. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Rail Delivery Group

Rail Delivery Group has issued 11 procurement notices on BidsFactory, including 2 currently open and 6 awarded contracts. Activity concentrates in Transport & Logistics, Governance & Public Administration, and General Supplies & Services. All notices are published for United Kingdom. Notices are distributed via UK FTS - Find a Tender Service. Most recent publication: June 12, 2026.

Frequently asked questions about this tender

What type of contract is this?

This is a Consulting contract in the Transport & Logistics sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit UK FTS - Find a Tender Service to access the full notice, required documents, and submission instructions. Quote reference 055927-2026 when communicating with the contracting authority.

When does this tender close?

The submission deadline is July 13, 2026. You have 31 days left to prepare and submit your proposal to the contracting authority.

Who is the contracting authority?

This notice was issued by Rail Delivery Group in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.