Therapeutic Alliance
About This Opportunity
Therapeutic Alliance — services contract awarded in United Kingdom by Medway Council. Awarded to NORTH KENT MIND (GBP 16.4M, Mar 2026).
This is a services contract in the governance and public administration sector. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums.
Published through UK FTS - Find a Tender Service, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the governance and public administration sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
This is a Provider Selection Regime (PSR) confirmation of contract award notice.
This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.
This contract has now been formally awarded using the competitive process.
This service is for children and young people aged 5-18 years (up until their 19th Birthday) and up to 25 years for those with special educational needs (and already in treatment or awaiting treatment) or who are care leavers (and who meet the criteria of the service).
The service will provide a range of support for children and young people in relation to their emotional wellbeing needs such as:
• Evidence based interventions
• Workshops
• Parenting and peer support
• Digital offer
• Traumatic Bereavement support
• LGBTQIA+ support
• Care Leavers support
• Positive Behaviour Support
The model will be based on providing short intervention therapy, offering a core 6-12-week session model (shorter and longer where clinically indicated). Support will be available face to face (locally in Medway) and virtual through 1-1, group settings, workshops and through a digital offer (24/7 support).
This contract has now been formally awarded using the competitive process.
Award Decision Makers
Hannah Christie- Programme Lead for CYP Mental Health and Emotional Wellbeing
Julia Cox- Head of Child Health Commissioning
Aeilish Geldenhuys- Public Health Principal and Strategic Head of Public Health Programmes
There were no conflicts of interest
This is a New Service with an existing provider.
Key Criteria
Improving access, reducing health inequalities, and facilitating choice (Weighted 26%)
• The provider demonstrated that they will be able to confidently reduce the challenges people face when trying to access services, by embedding a streamlined approach to navigation and support.
• The provider demonstrated they will confidently be able to deliver a local service, understanding the need to reach out to seldom heard groups, young people with increased vulnerabilities and utilise data and insights to reduce health inequalities.
• Provider had a strong focus on the service being adaptable to meet the needs of young people, emphasising the need for patient choice and autonomy where clinically appropriate
Integration, collaboration, and service sustainability (Weighting 25%)
• Evidence of current collaboration with key partners and stakeholders, young people and families in Medway.
• Evidence of how the new service has a focus on co-production with young people and their families from the outset.
• The provider demonstrated robust plans for developing and enhancing partnership working within Medway and where appropriate Kent.
• The provider demonstrated that they understood that their service will be integral to the wider system and the importance of integration with Education, SEND, Children's Social Care and NHS providers.
• The provider produced a high level overview of how to sustain the service across the length of the contract, consideration given to emerging needs and system wide challenges.
Quality and innovation (Weighted 15%)
• Case studies evidence high quality service delivery in their current services.
• The provider demonstrated that the service has robust mechanisms and governance processes in place to monitor and review quality and safeguarding.
• Evidence of forward thinking, creativity and flexibility across the length of the contract.
Presentation (weighted 4%):
• Clear, concise and excellently presented
• Consideration given to the key fundamental elements of the service
• Young Person centred and focused
• Transparent, with clear expectations
• Ensured the service specification was detailed throughout
Social Value (weighted 5%),
The provider has set out social value commitments in accordance with the Council's Social Value requirements.
Value (weighted 25%)
The provider confirmed delivery of the service within the financial envelope.
Data provenance
This notice is sourced from UK FTS - Find a Tender Service and was originally published on May 5, 2026. Last refreshed 33 days ago. Reference: 040977-2026. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Medway Council
Medway Council has issued 60 procurement notices on BidsFactory, including 2 currently open and 29 awarded contracts. Activity concentrates in General Supplies & Services, Governance & Public Administration, and Construction & Civil Works. All notices are published for United Kingdom. Notices are distributed via UK FTS - Find a Tender Service. Most recent publication: June 3, 2026.
Frequently asked questions about this tender
What type of contract is this?
This is a Services contract in the Governance & Public Administration sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
How much was the contract awarded for?
NORTH KENT MIND was awarded the contract for £16,357,496. The figure reflects the value disclosed by the contracting authority in the award notice.
Where will the contract be performed?
The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit UK FTS - Find a Tender Service to access the full notice, required documents, and submission instructions. Quote reference 040977-2026 when communicating with the contracting authority.
Is this tender still open?
No — the contract has already been awarded to NORTH KENT MIND. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Medway Council in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
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