Third Line IT Infrastructure Support and Network Operations Centre Services
This tender has expired
The submission deadline for this tender has passed. It is no longer accepting bids.
About This Opportunity
This is a services contract in the governance and public administration sector, with a focus on IT support. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 166,680. Proposals must be submitted before June 19, 2026.
Published through UK FTS - Find a Tender Service, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the governance and public administration sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.
Description
The primary objectives of this tender are to:
• Secure a reliable third line infrastructure support partner that augments our internal IT team for escalations, complex incidents and specialist advice.
• Replace our existing Network Operations Centre (NOC) function for proactive monitoring, alerting and patch management of our server estate.
• Establish meaningful, contractually backed response times for monitoring alerts and incident notification.
• Provide our internal team with visibility into the monitoring and management tooling used to deliver the service.
• Ensure consistent coverage of our current and future technology stack, including legacy and specialist tooling.
• Deliver active, accountable account management with a named contact and regular service reviews.
• Offer flexibility to draw on additional resource for short-term projects, migrations or advisory work.
Further information available in the ITT document in In-Tend. https://in-tendhost.co.uk/cottsway/aspx/Home.
Please note that all correspondence regarding this tender should be made via the correspondence section in In-Tend.
Data provenance
This notice is sourced from UK FTS - Find a Tender Service and was originally published on May 29, 2026. Last refreshed 15 days ago. Reference: 050703-2026. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About COTTSWAY HOUSING ASSOCIATION LIMITED
COTTSWAY HOUSING ASSOCIATION LIMITED has issued 7 procurement notices on BidsFactory, including 3 currently open and 4 awarded contracts. Activity concentrates in Governance & Public Administration, Information & Communication Technology, and Construction & Civil Works. All notices are published for United Kingdom. Notices are distributed via UK FTS - Find a Tender Service. Most recent publication: June 2, 2026.
Frequently asked questions about this tender
What type of contract is this?
This is a Services contract in the Governance & Public Administration sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
What is the estimated budget?
The estimated contract value is £166,680 - £166,680. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.
Where will the contract be performed?
The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit UK FTS - Find a Tender Service to access the full notice, required documents, and submission instructions. Quote reference 050703-2026 when communicating with the contracting authority.
When does this tender close?
The submission deadline is June 19, 2026. Proposals must be received by the contracting authority before that date.
Who is the contracting authority?
This notice was issued by COTTSWAY HOUSING ASSOCIATION LIMITED in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
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