Request for information and invitation to market dialogue for the cybersecurity monitoring and incident response services (SOC services) of the University Consortium of Jyväskylä
About This Opportunity
This is a services contract in the education and training, information and communication technology and security and defense sectors, with a focus on Higher Education and Cybersecurity. Located in Finland, Europe, this opportunity is open to firms and consortiums. Proposals must be submitted before August 31, 2026.
Published through Hilma Finland, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the education and training sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This is an advance notice — the formal tender is expected to be published shortly. Interested parties can use this time to prepare documentation and identify potential partners.
Description
Auto-translated from fiRequest for information and invitation to market dialogue for the cybersecurity monitoring and incident response services (SOC services) of the University Consortium of Jyväskylä ATTENTION! This is not a procurement notice or a prior information notice, but an invitation to a market dialogue. With this notice, the University Consortium of Jyväskylä (university and university of applied sciences) is mapping the views of market actors on cybersecurity monitoring and incident response services for the ICT environment as part of procurement preparation.
SUBJECT OF THE PROCUREMENT
The subject of the procurement is an external, continuous cybersecurity monitoring and response service (SOC), which covers the detection, analysis, and pre-agreed actions for cybersecurity incidents targeting the client's ICT environment on a 24/7 basis.
The service generally corresponds to an MDR-type service (Managed Detection and Response), but the client does not limit the solution to a single service model.
The aim of the service is to identify and handle cybersecurity incidents effectively, so that the majority of cases can be handled by the service provider without the client's immediate involvement. Only incidents that require decision-making, a broader impact assessment, or client authorizations will be escalated to the client.
The service is based on an applied TIER model, which separates automation, the service provider's operations, and the client's responsibilities.
The client is also interested in understanding the extent to which low-severity incidents can be handled through automation or alternatively excluded from the service.
The procurement will be implemented in phases regarding the environments to be monitored. In the first phase, the service will primarily focus on cloud environments (Microsoft 365), and in the second phase, monitoring may be extended to cover on-premises environments and other ICT environments of the client.
MARKET DIALOGUE
The purpose of the market dialogue is to map the market and receive feedback on the draft versions of the procurement notice annex documents and from the suppliers' perspectives on the implementation of the procurement and the preparation of the request for proposals. The market dialogue is intended for companies operating in the cybersecurity sector and with experience in implementing services that match the description of the procurement subject in Finnish.
Companies wishing to participate in the market dialogue can proceed as follows:
Confidential documents related to the request for information can be requested by sending an email to tietoturva@jyu.fi with the subject "SOC-tietopyynnön aineisto". The request must include a completed and signed non-disclosure agreement and an email address to which the draft material will be sent. Material will be sent to interested participants during July.
A 1.5-hour booking for a discussion session can be made by sending an email to tietoturva@jyu.fi with the subject "Varaus SOC-keskusteluun" and indicating a suitable time from the given slots.
Supplier-specific discussions will be held with suppliers participating in the market dialogue between August 3-14, 2026. The discussion sessions will be held separately to protect business secrets, with one company participating in each. Companies participating in the session will be asked to submit their written comments on the draft material before the discussion session.
Client meetings can be scheduled for the following times
- August 5, 2026, 10 AM - 1 PM
- August 6, 2026, 1 PM - 4 PM
- August 7, 2026, 8:30 AM - 11 AM
- August 10, 2026, 10 AM - 4 PM
- August 11, 2026, 8:30 AM - 12 PM and 1 PM - 3 PM
- August 12, 2026, 1:30 PM - 4 PM
- August 13, 2026, 2 PM - 4 PM
- August 14, 2026, 8:30 AM - 4 PM
If necessary, tender documents may be sent to those registered for the market dialogue for comment at a later announced time.
The market dialogue and the information provided therein do not bind the contracting authorities. The contracting authorities do not commit to carrying out a tender competition or publishing a request for proposals. Participation in the market dialogue is not a prerequisite for participation in a possible subsequent tender competition. Participation is voluntary for companies.
The University of Jyväskylä will not pay compensation for participation in the market dialogue.
The actual request for proposals is planned to be published in early autumn 2026, after the discussions have concluded.,
Lot 1: Request for information and invitation to market dialogue for the cybersecurity monitoring and incident response services (SOC services) of the University Consortium of Jyväskylä
ATTENTION! This is not a procurement notice or a prior information notice, but an invitation to a market dialogue. With this notice, the University Consortium of Jyväskylä (university and university of applied sciences) is mapping the views of market actors on cybersecurity monitoring and incident response services for the ICT environment as part of procurement preparation.
SUBJECT OF THE PROCUREMENT
The subject of the procurement is an external, continuous cybersecurity monitoring and response service (SOC), which covers the detection, analysis, and pre-agreed actions for cybersecurity incidents targeting the client's ICT environment on a 24/7 basis.
The service generally corresponds to an MDR-type service (Managed Detection and Response), but the client does not limit the solution to a single service model.
The aim of the service is to identify and handle cybersecurity incidents effectively, so that the majority of cases can be handled by the service provider without the client's immediate involvement. Only incidents that require decision-making, a broader impact assessment, or client authorizations will be escalated to the client.
The service is based on an applied TIER model, which separates automation, the service provider's operations, and the client's responsibilities.
The client is also interested in understanding the extent to which low-severity incidents can be handled through automation or alternatively excluded from the service.
Data provenance
This notice is sourced from Hilma Finland and was originally published on July 6, 2026. Last refreshed 19 days ago. Original language: fi. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Jyväskylän yliopisto
Jyväskylän yliopisto has issued 17 procurement notices on BidsFactory, including 3 currently open and 11 awarded contracts. Activity concentrates in Information & Communication Technology, Education & Training, and General Supplies & Services. All notices are published for Finland. Notices are distributed via Hilma Finland and TED - Tenders Electronic Daily (EU). Most recent publication: July 6, 2026.
Frequently asked questions about this tender
When does this tender close?
The submission deadline is August 31, 2026. You have 23 days left to prepare and submit your proposal to the contracting authority.
Who is the contracting authority?
This notice was issued by Jyväskylän yliopisto in Finland. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Education & Training sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
Where will the contract be performed?
The contract is for delivery in Finland. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit Hilma Finland to access the full notice, required documents, and submission instructions provided by the contracting authority.
Find tenders like this automatically
Set up alerts and filters that match your business — never miss a relevant opportunity again.