Tenders/TSM printers, case-by-case repair - 2025
Awarded🇭🇺HungaryServices

TSM printers, case-by-case repair - 2025

Auto-translated from hu
Original title: TSM nyomtatók eseti hibajavítása - 2025
NISZ Nemzeti Infokommunikációs Szolgáltató Zrt.
Published: Dec 11, 2025
Updated: Aug 9, 2026
Source: TED - Tenders Electronic Daily (EU)

About This Opportunity

Translated

This tender concerns the provision of ad hoc repair services for multifunction printers (MFPs) utilized within the National Axle Load Weighing System (TSM). These devices are integral to the mobile inspection units of the TSM, performing essential printing, scanning, and copying tasks that support the workflow of inspection personnel. A critical requirement of this service is ensuring high availability of these devices. This entails prompt restoration of operational functionality in the event of a malfunction, through timely and effective repairs. Failure to maintain the operational status of these devices would impede the administration of road-based inspections, rendering them impossible. The objective of this contract, to be awarded by NISZ Zrt. (the Contracting Authority), is to secure on-demand repair services for the multifunction printers operating within NISZ Zrt.'s operational domain from the contract award date until December 31, 2025. Service fees will be paid based on monthly settlements. The scope includes on-site repair and maintenance for Epson and HP model multifunction printers. Specific parts and services are listed, including maintenance kits, ink cartridges for Epson WorkForce Pro WF-5690DWF and HP OfficeJet Pro X476dw models, as well as general spare parts and troubleshooting services during business hours on weekdays. The estimated quantity for general spare parts is 8,900 units, and troubleshooting is estimated at 200 hours.

This is a services contract in the information and communication technology and general supplies sectors, with a focus on IT support and Office Equipment. Located in Hungary, Europe, this opportunity is open to firms and consortiums, with an estimated budget of HUF 14.0 million.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

Auto-translated from hu

The affected devices operate in the vehicles of the National Axle Load Weighing System (TSM) performing roadside inspections, and are necessary for carrying out printing, scanning, and copying tasks that arise during the work processes of the inspection staff. High availability of the devices is expected during inspections, which means restoring operational functionality as quickly as possible in case of device failure and carrying out repairs. If the operation of the affected devices is not ensured, the administration of roadside inspections becomes impossible. The Contracting Authority's objective with concluding the contract is to ensure the case-by-case repair of multifunctional printer devices (hereinafter MFP) operating in the NISZ Zrt. (Contracting Authority) operational area from the conclusion of the contract until 31.12.2025. The service fee will be paid based on monthly settlements. On-site repair and maintenance of Epson and HP multifunctional printers: device type, spare part/service, significance multiplier EPSON WorkForce Pro WF-5690DWF Epson T6710 maintenance kit (waste ink tank) 3 pcs EPSON WorkForce Pro WF-5690DWF T7902 (79XL) ink cartridge, cyan, original 5 pcs EPSON WorkForce Pro WF-5690DWF T7903 (79XL) ink cartridge, magenta, original 5 pcs EPSON WorkForce Pro WF-5690DWF T7904 (79XL) ink cartridge, yellow, original 5 pcs EPSON WorkForce Pro WF-5690DWF T7901 (79XL) ink cartridge, black, original 5 pcs HP OfficeJet Pro X476dw HP CN598-67018 Separator Pick Assembly Kit 3 pcs HP OfficeJet Pro X476dw HP 971 XL (CN626AE) ink cartridge, cyan, original 3 pcs HP OfficeJet Pro X476dw HP 971 XL (CN627AE) ink cartridge, magenta, original 3 pcs HP OfficeJet Pro X476dw HP 971 XL (CN628AE) ink cartridge, yellow, original 3 pcs HP OfficeJet Pro X476dw HP 970 XL (CN625AE) ink cartridge, black, original 3 pcs 1000 Ft general spare part 8,900 pcs troubleshooting on weekdays during office hours 200 hours On-site repair and maintenance of Epson and HP multifunctional printers: up to a framework amount of HUF 14,025,200 net. The Contracting Authority undertakes to utilize the full framework amount. The significance multipliers for the items are based on the needs and experiences of previous years, but the Contracting Authority may deviate from these in the future. The Contracting Authority draws the attention of the tenderers to the fact that the quantities specified for individual items in the unpriced budget are for information purposes only and have been provided for the purpose of comparing offers. The basis for invoicing will be the unit price specified for the individual items in the budget during the performance of the contract. The breakdown of multifunctional printer devices operating in the Contracting Authority's operational area by manufacturer is as follows: - 37 HP multifunctional printer devices - 78 Epson multifunctional printer devices The Contracting Authority stipulates that only new factory original spare parts and consumables may be used during the repair! The Contracting Authority expects the winning tenderer, during the provision of the service, to carry out the necessary repair within the required service level time, or to prepare a price offer if the expected cost exceeds HUF 40,000. In case of costs exceeding HUF 40,000, the Contracting Authority's contact person will decide on the continuation of the repair or the scrapping of the printer, and will inform the Tenderer's contact person in writing. The Contracting Authority draws the attention of the tenderers to the fact that when pricing the budget, they should note that the unit price for the "1000 Ft general spare part" item can only be 1000 forints; otherwise, the offer will be invalid according to Section 73 (1) e) of Act III of 2015 on Public Procurement. The detailed description of the subject procurement and the requirements are contained in the technical description and the draft contract, which form part of the public procurement documents. If the technical description, in accordance with Section 46 (3) of Government Decree 321/2015 (X. 30.), specifies the defined manufacturer...

Data provenance

This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on December 11, 2025. Last refreshed 34 days ago. Original language: hu. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About NISZ Nemzeti Infokommunikációs Szolgáltató Zrt.

NISZ Nemzeti Infokommunikációs Szolgáltató Zrt. has issued 24 procurement notices on BidsFactory, including 1 currently open and 3 awarded contracts. Activity concentrates in Information & Communication Technology, General Supplies & Services, and Transport & Logistics. All notices are published for Hungary. Notices are distributed via Hungary EKR and TED - Tenders Electronic Daily (EU). Most recent publication: August 28, 2026.

Frequently asked questions about this tender

Where will the contract be performed?

The contract is for delivery in Hungary. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.

Is this tender still open?

No — the contract has already been awarded to Bravogroup Rendszerház Kereskedelmi Korlátolt Felelősségű Társaság. The award notice is archived on BidsFactory for transparency and market intelligence.

Who is the contracting authority?

This notice was issued by NISZ Nemzeti Infokommunikációs Szolgáltató Zrt. in Hungary. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

How much was the contract awarded for?

Bravogroup Rendszerház Kereskedelmi Korlátolt Felelősségű Társaság was awarded the contract for HUF 14,025,200. The figure reflects the value disclosed by the contracting authority in the award notice.

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