University of Calgary - Request for Proposal - ServiceNow Consulting Services
About This Opportunity
This is a consulting contract in the education and training sector, with a focus on Higher Education. Located in Canada, North America, this opportunity is open to firms and consortiums. Proposals must be submitted before July 15, 2026.
Published through Alberta Purchasing Connection, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for consulting in the education and training sector. Consulting assignments are typically evaluated with a strong emphasis on the technical proposal, including the methodology and qualifications of key experts. Shortlisted firms may be invited to submit financial proposals in a second stage. Interested parties should review the full documentation on the original source before submitting their proposal.
Description
UCalgary is seeking proposals from qualified vendors to provide ServiceNow consulting, development and professional services in support of the University’s ServiceNow platform, operational requirements, and future initiatives. The intention of this RFP is to establish Preferred Supplier Agreements with up to three (3) Proponents whose proposals, in the sole opinion of UCalgary, represent the best overall value, experience, technical capability, and service offering.
Successful Proponents will be added to the University’s Preferred Supplier List for ServiceNow professional services. Preferred Supplier status does not guarantee any minimum volume of work or exclusivity; however, Preferred Suppliers may be invited to participate in future quote requests, Statements of Work (“SOWs”), or competitive bid opportunities related to ServiceNow initiatives across the University.
This process forms part of the University’s Supply Chain vendor qualification process and is intended to establish a roster of qualified ServiceNow professional services providers capable of supporting the University’s evolving platform and operational requirements.
Future engagements may include, but are not limited to:
• Staff augmentation services to support UCalgary’s internal ServiceNow team; and/or
• Vendor-led project delivery for defined outcomes under a Statement of Work (“SOW”).
The detailed requirements are set out in Appendix A – RFP Specifications of the RFP document.
UCalgary intends to use the following procurement thresholds for future engagements under this Preferred Supplier arrangement:
• Projects valued at $75,000 CAD or less: UCalgary may solicit a quote from a minimum of one (1) Preferred Supplier.
• Projects valued between $75,000.01 CAD and $250,000 CAD: UCalgary will invite all Preferred Suppliers to submit quotations or proposals for the applicable scope of work.
• Projects valued over $250,000 CAD or where a project requires expertise outside of preferred vendor capabilities: UCalgary reserves the right to conduct a separate open competitive procurement process. Such opportunities may be publicly posted on MERX and/or Alberta Purchasing Connection (“APC”), and both Preferred Suppliers and non-Preferred Suppliers may be eligible to submit proposals.
Successful Proponents shall be entitled to enter into an agreement for three (3) year term. At the end of the initial term, both parties may renew the agreement for another two (2) two-year term at the sole discretion of UCalgary. The maximum term of the contract with extensions shall be no more than seven (7) years.
Please visit www.merx.com to view all the related documents. Merx ref no: 0000324861
Commodity Categories: Information technology consultation services, Business intelligence consulting services
Delivery Region: Alberta, Calgary
Data provenance
This notice is sourced from Alberta Purchasing Connection and was originally published on June 15, 2026. Last refreshed 5 days ago. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About University of Calgary
University of Calgary has issued 98 procurement notices on BidsFactory, including 12 currently open and 4 awarded contracts. Activity concentrates in Education & Training, Health & Medical, and Information & Communication Technology. All notices are published for Canada. Notices are distributed via Alberta Purchasing Connection and CanadaBuys - Government of Canada. Most recent publication: June 16, 2026.
Frequently asked questions about this tender
Where will the contract be performed?
The contract is for delivery in Canada. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit Alberta Purchasing Connection to access the full notice, required documents, and submission instructions provided by the contracting authority.
When does this tender close?
The submission deadline is July 15, 2026. You have 20 days left to prepare and submit your proposal to the contracting authority.
Who is the contracting authority?
This notice was issued by University of Calgary in Canada. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Consulting contract in the Education & Training sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
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