Procurement of a ticketing and entrance management system

This procurement concerns a comprehensive system designed to support visitors in booking and paying for entrance tickets and activities/events at both the Swedish Museum of Natural History (Naturhistoriska riksmuseet) and Cosmonova. The objective is to implement a modern, user-friendly solution that streamlines the ticketing and access control processes for these cultural institutions. The system should ideally offer robust functionality for online booking, payment processing, and on-site ticket validation. Key requirements are likely to include integration capabilities with existing museum systems, secure payment gateways, and the ability to manage different ticket types, pricing structures, and event schedules. The chosen system should enhance the visitor experience by providing a seamless booking process and efficient entry management. Furthermore, it is expected to provide valuable data and reporting capabilities for the museum's operational and marketing needs. The scope of the tender suggests a need for a reliable and scalable solution capable of handling varying visitor volumes throughout the year, ensuring smooth operations for both the museum and its popular science center, Cosmonova.

This is a services contract in the information and communication technology and general supplies sectors, with a focus on Software, Enterprise Systems and General Supplies. Located in Sweden, Europe, this opportunity is open to firms and consortiums, with an estimated budget of SEK 7.0 million.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.